Purchasing Card Program

About the Program

The purchasing card program provides a MasterCard credit card to faculty and staff to make small dollar purchases. All charges are billed directly to the University. The card is for business use only and has merchant and spending controls.

Faculty and Staff may be eligible for a declining balance card for specific situations (see below: What Type of Card Do I Need?).

What Type of Card Do I Need?

Purchasing Card

Declining Balance Card

Travels more than twice per year

Travels twice or less per year

Makes business purchases for your role/department

Doesn't want to use personal funds for business travel

 

Needs to make cash withdrawals (requires sufficient reasoning)

 

Does not make any other purchases with GVSU funds


Apply for a Purchasing Card

  1. Download and complete the Purchasing Card Application
  2. Have your appointing officer approve and sign the application
  3. Send the application to Tonya Valencia, Procurement Services, 2015 James H. Zumberge Hall (JHZ) or email to perezva@gvsu.edu
  4. All charges must be reconciled in Concur by the end of the month
  5. Cardholders must follow the Purchasing Card Program and University Travel policies

Apply for a Declining Balance Card

  1. Download and complete the Declining Balance Card Application
  2. Have your appointing officer approve and sign the application
  3. Send the application to Tonya Valencia, Procurement Services, 2015 James H. Zumberge Hall (JHZ) or email to perezva@gvsu.edu
  4. All charges must be reconciled in Concur by the end of the month
  5. Cardholders must follow the Purchasing Card Program and University Travel policies

Purchasing Card Program Administrators

Name

Phone

Email

Tonya Valencia

(616) 331-2257

perezva@gvsu.edu

Kip Smalligan (Backup)

(616) 331-3211

smalligk@gvsu.edu

Purchasing Card Admin

(616) 331-2280

pcardadmin@gvsu.edu


Customer Service Numbers

Fifth Third Bank Customer Service

Commercial Support
(800) 488-6773
Fifth Third Bank

Report fraudulent activity or verify transactions
(855) 634-1295
Fifth Third Bank

Commercial Support (Alternate)
(866) 475-0729
Fifth Third Bank

  1. Call Fifth Third Bank Customer Service at (866) 475-0729
  2. Press 4 for Credit Card
    • Press for Commercial Card
      • Follow next desired prompts

MasterCard Customer Service

Customer Support
(800) 622-7747
MasterCard

International Customer Support
International Toll-Free Numbers (PDF)
MasterCard

  1. Call MasterCard Customer Support at (800) 622-7747
  2. Press 1 for English or press 2 for Spanish
  3. Press 1 for MasterCard holder
    • Press 1 for Specific Account Information
      • Enter card number followed by pound (#) key
      • Follow next desired prompts
    • Press 2 for Lost or Stolen Card or Other Emergency
      • Press 1 to Report Lost or Stolen Card

Concur

For charges on or after July 1, 2021

Smart Data

For charges on or before June 30, 2021