Purchasing Card Program

About the Program

The purchasing card program provides a MasterCard credit card to faculty and staff to make small dollar purchases. All charges are billed directly to the University. The card is for business use only and has merchant and spending controls.

Apply for a Card

To apply for a card:

  1. Download and complete the Purchasing Card Application (PDF)
  2. Have your unit head, dean or appointing officer approve the application
  3. Forward application to Procurement Services, 2015 James H. Zumberge Hall (JHZ)

For more information, contact pcardadmin@gvsu.edu

Purchasing Card Program Administrators




Kip Smalligan

(616) 331-3211


Tonya Valencia

(616) 331-2257


Heather White

(616) 331-3058


Purchasing Card Admin

(616) 331-2280


Customer Service Numbers

Fifth Third Bank Customer Service

Commercial Support
(800) 488-6773
Fifth Third Bank

Report fraudulent activity or verify transactions
(855) 634-1295
Fifth Third Bank

Commercial Support (Alternate)
(866) 475-0729
Fifth Third Bank

  1. Call Fifth Third Bank Customer Service at (866) 475-0729
  2. Press 4 for Credit Card
    • Press for Commercial Card
      • Follow next desired prompts

MasterCard Customer Service

Customer Support
(800) 622-7747

International Customer Support
International Toll-Free Numbers (PDF)

  1. Call MasterCard Customer Support at (800) 622-7747
  2. Press 1 for English or press 2 for Spanish
  3. Press 1 for MasterCard holder
    • Press 1 for Specific Account Information
      • Enter card number followed by pound (#) key
      • Follow next desired prompts
    • Press 2 for Lost or Stolen Card or Other Emergency
      • Press 1 to Report Lost or Stolen Card