Student Ratings of Instruction


For assistance with interpreting Laker Impressions of Faculty Teaching (LIFT) results: 

IASystem Interpreting Reports provides information on individual Course Summary Reports including Statistical Adjustment Options; Administrative Reports; Computing Medians, Adjusted Medians, and the Challenge & Engagement Index; and guidelines in using the results to make decisions. For additional assistance, visit the Faculty User Guide


For additional resources related to interpreting student feedback, visit the following well-curated sites and documents:



Benton, S. and W. E. Cashin. (2012) Student ratings of teaching: a summary of research and literature, IDEA Paper #50:

Benton, S. and K. R. Ryalis (2016) Challenging misconceptions about student ratings of instruction, IDEA Paper #58:

Berk, R. A. (2012) Top 20 strategies to increase the online response rates of student rating scales. International Journal of Technology in Teaching and Learning, 8(2), 98-107. Available at:

Boysen, G. (2016) Using student evaluations to improve teaching: Evidence-based recommendations. Scholarship of Teaching and Learning in Psychology, 2(4), 273-284.

Caulfield, J. (2007) What motivates students to provide feedback to teachers about teaching and learning? An expectancy theory perspective. International Journal for the Scholarship of Teaching and Learning: Vol. 1: No. 1, Article 7. Available at:

Franklin, J. (2001) Interpreting the numbers: Using narrative to help others read student evaluations of your teaching accurately. New Directions for Teaching and Learning, no. 87: 85-100. DOI: 10.1002/tl.10001

Hodges, L. C. and K. Stanton. (2007) Translating Comments on Student Evaluations into Language of Learning. Innovative Higher Education, Vol. 31, No. 5, 2007, pp. 279-286. doi:10.1007/s10755-006-9027-3

Lewis, K. G. (2001) Making sense of student written comments. New Directions for Teaching and Learning, no. 87:25-32. Available at:

Nasser, F., & Fresko, B. (2009). Student evaluation of instruction: What can be learned from students’ written comments? Studies in Educational Evaluation, 35, 37–44.

Weimer, M. (2012) Rewriting the end-of-course ratings story. Inspired College Teaching. Hoboken: Wiley, pp. 49-73. Available as an ebook through University Libraries

Linse, A. (2017) Interpreting and using student ratings data: Guidance for faculty serving as administrators and on evaluation committees

  • A robust set of practical recommendations for faculty and administrators, supported by helpful citations to primary research and literature reviews; a must read for personnel committee members,


Page last modified August 5, 2020