Consulting Support


Feel free to browse this page for helpful links and resources that may assist you while you work.



Be sure to SNAP your fellow coworkers!

If you notice exceptional work ethic, behavior, talent, personality, or more - remember to show your love and support for your fellow Hero Consultants.

Can't stop by and compose a hand-written SNAP? Here's a link to our SNAPS Google Form: SNAPS Link

photo of people holding up chat bubbles representing multiple forms of fommunication

Anonymous Feedback

We understand that sometimes, feedback from employees to administration is best given anonymously -- whether that be for comfort reasons, sensitivity concerns, or any other reasonable explanation. We want you to know that our administrative doors and emails are always open! But if you'd like to send information our way, and you'd like to do so anonymously, please consider submitting this feedback via our Consultant Feedback Form

This form will be reviewed on a weekly basis. If you have an urgent concern, consider reaching out immediately. 

photo of someone providing a general evaluation

Evaluation of Administration

In order for Pat and Melanie to stay focused on the needs of their employees, it is essential that they receive evaluative feedback on their performance as administrators. Before the 2018-2019 year is over, please fill out the Administration Evaluation form and turn in a completed copy to Lisa in LOH (or email it to her if you're unable to come in person). Lisa will keep all feedback anonymous and insure that Pat and Melanie are unable to access that information. 

Professional Development

The purpose of our Professional Development program is to provide consultants with an enriching experience as peer-writing consultants; therefore, it is in a consultant’s best interest to choose events based on the following: areas of interest, specialization, and to gain diverse knowledge.

In order to meet your 2 required hours of professional development, please review the following options:


Fireside Chat

Fireside Chats

These professional development opportunities will take place every Friday @ 3:30pm in LOH 120 (Mothership). The purpose of these fireside chats is to provide consultants an additional opportunity to gain some information and on-going support from their peers/ supervisors by engaging in dialogue. 

*Note: some fireside chats might not count toward your required 2 hours of professional development, but you will be notified ahead of time.

The fireside chats can take the following forms:


Mini-Lesson + Hands-On Activity


Mini-Lesson + Discussion/Reflection

Guest Speaker

Share Story + Q&A

These fireside chats will be scheduled throughout the semester - so stay up-to-date on the upcoming topics and speakers by regularly viewing the table below.


Writing Center Professional Development Workshops

These professional development opportunities will occur periodically throughout the semester, and they may cover topics like citation styles, Google Docs and working online, genre specific training (resumes, cover letters, posters, etc.), and CRP. 


GVSU Sponsored Event

GVSU Sponsored Events and/or Library Workshops

These lectures, presentations, and training events occur around campus, and must be pre-approved by either the Writing Center Coordinator or the Writing Center Director to count as writing center professional development (Teach-In presentations, Library or Speech training events, LIB 100 approved events, etc.)


Professional Development Calendar



Time & Location

Sunday, January 13th

Professional Development Workshop

"Boundaries: Consulting in the Knowledge Market"

12pm-2pm @ Multipurpose Room in MIPLIC, Allendale

Friday, February 15th

Fireside Chat

"Acing the Workshop"

With midterms approaching and only a couple more weeks of workshops left this semester, this fireside chat will focus on how to make the most out of your final workshop with students. We will discuss our experiences, from our worst to our best, and learn from each other in a roundtable style conversation. The product of this fireside chat will be a resource for consultants, which can be added to our collection. 

3:30pm-4:30pm @ LOH 120

Friday, February 22nd

Fireside Chat

"Working with Multilingual Writers"

While consultants are trained to approach each consultation with a general protocol (listen, focus, empathize, strategize, etc.), we hope that time with the job gives you more resources for adapting this protocol to each individual client. Non-native English speaking clients are, in many ways, approaching writing assignments with similar pressure to those of our native English speaking clients; however, this fireside chat will provide us with the time to talk through the differences, which require innovative strategies and clearer understanding of needs. Join us for this fireside chat, giving us all a chance to learn from each other about how to be of best service. 

3pm-4pm @ LOH 120

Friday, March 22nd

Professional Development Workshop

Focus Group Conversation about Downtown Knowledge Market Support *ONLY ATTEND ONE*

11am-12pm @ LIB 450

Friday, March 22nd

Professional Development Workshop

Focus Group Conversation about Downtown Knowledge Market Support *ONLY ATTEND ONE*

3:30pm-4:30pm @ LOH 120

Friday, March 29th

Fireside Chat

"Working with Students with Learning Disabilities"

This fireside chat will focus on different scenarios that can arise when working with students with a variety of learning disabilities found in college vs students without learning disabilities. We plan to use the chat to have a brainstorming session on how consultants can better adapt to meet the needs of this group of students. We are also hoping to gather information of what resources consultants may be interested in incorporating into the writing center. 

3:30pm-4:30pm @ LOH 120

Friday, April 5th

Fireside Chat

"Resume and Cover Letter Workshop"

As your semester is ending, Patrick Johnson wants to make sure you all have a chance to practice turning your work experiences at the Writing Center into translatable messages for a resume or cover letter -- skills you may also have to support your clients with at this time of year, as well. Come join us for a hands-on workshop! 

3:30pm-4:30pm @ LOH 120

Thursday, April 4-Saturday, April 6th


ECWCA "Soaring to New Heights: Breakthroughs, Inventions, and Progress in Writing Centers"

Dayton, OH


Attending and/or Presenting at Conferences

Consultants can earn professional development credit by attending MiWCA or by presenting at MiWCA, ECWCA, or NCPTW. 


During Your Consultation or Your Shift

Training and Educational Resources

"Boundaries: Consulting in the Knowledge Market" - By Dr. Carl Brown, Jen Torreano, Patrick Johnson, and Melanie Rabine-Johnson

"Classroom Presentation Slides" - By Writing Center staff (Updated Winter 2019)


"Citation Styles for Peer Consultants" - By Anna White, 2018 - PDF

"Consulting Posters" - By Melanie Rabine-Johnson, 2016 - PowerPoint

"Designing Your Poster"  By Melanie Rabine-Johnson, 2016 - PDF

"Knowledge Market Presentation" - By FMCFWAMA - For Class Presentations

"What Is Grammar?" By Melanie Rabine-Johnson, 2014 - PDF

"Winter 2019 WC Staff Meeting Notes" - Presented by Pat and Melanie - PDF

"Working with L2 Writers" By Melanie Rabine-Johnson, 2014 - PDF


"Citation Styles for Peer Consultants" - By Anna White, 2018 - PDF

"Consulting Posters" - By Melanie Rabine-Johnson, 2016 - PowerPoint

"Designing Your Poster"  By Melanie Rabine-Johnson, 2016 - PDF

"Knowledge Market Presentation" - By FMCFWAMA - For Class Presentations

"What Is Grammar?" By Melanie Rabine-Johnson, 2014 - PDF

"Working with L2 Writers" By Melanie Rabine-Johnson, 2014 - PDF

Weekly Appointment Support

The Writing Center offers Weekly Appointments (upon request and approval) for certain students. If the student is learning English as an additional language, has permission from a professor, or thinks the extra help is something they need, then they are invited to come into the Writing Center to pick up an APPLICATION. 

Come to the LOH 120 location or contact us for more information about setting up a weekly appointment.

Before calling, be aware of the following:

  • Weekly appointments are serious commitments. We will assign a dedicated consultant to meet with the student for 50 minutes every week. This kind of commitment is for their benefit and should not be taken lightly. 
  • The appointment lasts for 50 minutes. In that time, the student-writer is responsible for having enough work to do - but it doesn't have to be the same every week. They should feel free to bring in any writing assignment, project, or questions to discuss with the assigned consultant. 
  • We try to schedule around your availability. This means, the more available the student is, the easier it is for us to find a consultant who can work with them.

Meet Your 2018-2019 Leads!


Brett C.

Emily Z.

Megan B.

Leads are here to help you!

At the Writing Center, we value the peer-to-peer relationship, so think of Leads as your peer support crew. If you have questions about the work, your schedule, your style, or anything else, your leads are here to try and find answers to those questions.

If you are interested in applying to become a Lead, feel free to ask them about the process.

WRT 306

  • If you have just been hired, please read this article before coming to orientation & visit  WRT 306 to learn about our training class for the Fall. 

Page last modified April 10, 2019