FAQs and Forms
Frequently Asked Questions
I am/I know a student that is struggling ACADEMICALLY / FINANCIALLY / MENTALLY and is looking for resources or someone to talk to
File a care referral under the Care Team section of the Dean of Students website. You can file a care referral for yourself or for someone you may be concerned about. A Dean of Students Office staff member will reach out to follow up as soon as possible.
*In case of emergency, please call 9-1-1. For the Suicide and Crisis Lifeline call 9-8-8*
There is a HOLD on my account or I have been contacted to schedule a CONDUCT MEETING
For a Dean of Students Office HOLD on an account, please call the Dean of Students Office at 616-331-3585.
For a Student Integrity HOLD on an account, or to schedule a Student Integrity meeting, reach out via email to the Dean of Students Office to resolve your standing with the university.
For information about other HOLDS, please visit the Registrar's Office website.
I am/I know a student who has an ISSUE WITH A PROFESSOR OR FACULTY MEMBER, and would like to discuss the issue
Students should advocate for themselves by first speaking with the professor. If the professor cannot or will not resolve the issue, reach out to the department chairperson/unit head (chairperson/unit head information is found on each GVSU major, minor, or program webpage). If the conflict is not resolved at the department chair/unit head level, contact the Dean of the appropriate University college.
If a student continues to have difficulty with a faculty member or situation after contacting the professor, unit head/department chair, and Dean, please reach out to the Dean of Students Office or the Office of the Provost for additional assistance.
I am/I know a student that is struggling with a MENTAL HEALTH ISSUE and is looking for someone to talk to
Grand Valley’s University Counseling Center is ready to help!
I want to WITHDRAW from a class
Students have various withdrawal options.
I am/I know a student that is struggling ACADEMICALLY and is looking for ADDITIONAL RESOURCES
The Student Academic Success Center offers support and resources.
I am/I know a student that is a THREAT TO OTHERS or THEMSELVES or is in VIOLATION of state or federal LAW
Contact Grand Valley Department of Public Safety at (616) 331-3255.
If there is an immediate threat or you feel unsafe, please call 9-1-1.
I am/I know a student that is looking for ASSISTANCE OR ACCOMMODATIONS due to physical, psychological, or learning disabilities
Student Accessibility Resources can assist.
I am/I know a student that needs a PHYSICAL EXAM, is ILL, or is concerned for their HEALTH
Visit the GVSU Health Hub for information, or set up an appointment at the GVSU Campus Health Center (Allendale) or the GVSU Family Health Center (Grand Rapids).
Check out Recreation & Wellness | Student Wellness resources!