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ATTENTION
COVID-19 Update: If you have a Federal Perkins Loan and/or a Federal Nursing Loan and you are suffering from an economic hardship due to the coronavirus, we may be able to help you. Your loan(s) needs to be either current or less than twelve months past due.
You can send your request to: studenta@gvsu.edu. Please email Sue Votsch at votschs@gvsu.edu and/or Andrea Dewicki at dewicki@gvsu.edu for assistance. And if you have questions about your loan, please call the billing hotline at 616-331-2209 we are here Monday through Friday from 8 to 5.
You can review your account at myloan.gvsu.edu. If you have not logged into the site before, your user id is your “G” number and your password, the first time you log in, is your “G” number with a “$” on the end.
If you have Federal Direct Loans and you don’t know who to contact, you can go to studentloans.gov for assistance.
Location:
1049 James H Zumberge Hall (1049 JHZ) view campus maps
Contact Us:
1-800-789-1923 or (616) 331-2209 or studenta@gvsu.edu
myBanner
Fax:
(616) 331-3975
Hours:
8:00am - 5:00pm Monday - Friday
ATTENTION STUDENTS
This message is to make you aware of three student-targeted scams that are currently in operation.
- A student receives a fraudulent phone call claiming money was owed to the University. The caller demands that the student wire the money directly to an account.
- A person receives a fraudulent email that looks like it comes from a University official. The email offers a scholarship if they wire money to get the process started.
- A student receives a text/email from studenta@gvsu.edu stating that there is a payment due and the student needs to click on an attachment. DO NOT click on the attachment. We will never send you an email asking you to click on something.
Please be very careful with your Network ID, G# and password if you are not dealing directly with GVSU. Also be very careful at all times about any request for you to directly wire money.
If you experience a fraudulent phone call or email, please notify the Student Accounts Office at studenta@gvsu.edu or 616-331-2209.
STUDENT ACCOUNTS OFFICE
Our Mission
We strive to provide timely and accurate financial data to the students and the University and to collect all money owed to the University while maintaining a pleasant and courteous disposition.
About Us
Student Accounts is responsible for all student accounts, billing, collections, and Perkins loans.
Authorization to Release Financial Information to a Third Party under FERPA
FERPA is a Federal law that stands for the "Family Educational Rights and Privacy Act." This law protects the privacy of the student's education records. Providing this consent allows the Student Accounts Office to discuss your account with a third party, such as your parents. To give your consent, please log on to myBanner, click on the "Messages/Documents" tab, then click on "Student Accounts Office Release of FERPA information."
VIEWING YOUR E-BILL / ITEMIZED STATEMENT
What is an E-bill?
Students will be notified by email when new charges have been added to their account or when a monthly payment becomes due.
How to Access Your E-bill / Itemized Statement?
Student Login: Enter Network ID and password here myBanner
Proxy Login: Enter email and password here Guardian/Family (Proxy) Access Login
After logging in, click on Student, select Student Account, select Student Account Information, select View Statement.
Why didn't I receive an email letting me know that my e-Bill is ready?
E-Bill email notices are sent approximately 3 weeks before a payment is due. It is the responsibility of every student to keep the University informed of changes in e-mail addresses. A by-product of mass e-mail is the filtering of these messages by automatic spam detection and filtering settings supported by e-mail clients. While we have taken all possible precautions to ensure that our e-bill notifications and payment notifications are not picked up as spam, you may need to review your e-mail software's spam or "junk" mail filter settings just in case. Regardless of whether or not your e-Bill notice is successfully received, you are still responsible for timely payment of your tuition bill. Undeliverable messages returned because of either a full in-box or use of a spam filter will still be considered delivered.
How do I set up E-bill notification for Third Parties?
Click on myBanner enter your Network ID and Password, select Personal Information, then select View or Update E-mail Addresses. From there you will be able to enter up to two Third Party email addresses (P1 and P2). Billing emails are sent to the PR, P1 and P2 email addresses.
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Fall 2020 Payment Due Dates |
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August 21, 2020, 5:00 pm |
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September 25, 2020, 5:00 pm |
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October 23, 2020, 5:00 pm |
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November 20, 2020, 5:00 pm |