Grand Valley State University CAREs

Aerial campus view of the GVSU Allendale Campus with the clocktower


The CARE Team (Coordination, Assistance, Response, and Education) is a team of staff who support all students through challenges they may experience during their time at GVSU. While GVSU has many resources to support students, the CARE Team recognizes it can often be overwhelming for students to navigate all of the support available to them.

During the course of their time at GVSU, students may experience pressure and stress from academic work, relationships, and other parts of life.
Students may be confronting certain issues for the first time, while for others these issues may be ongoing.
After you have reached out to the student to express your own care and to learn more, if you find yourself worried about the well-being of a Grand Valley student, we encourage you to share your concerns by submitting a Care Referral, 
Your referral may be the prompt that helps that student get connected to appropriate campus resources.

If you have any further questions or concerns, please contact Emily First, Student Support Manager, at 616-331-3585 or


When Should I Make A Care Referral?

Student Well-being

Referrals can be submitted for health and safety, family issues, or life situations that rise to a level of concern.

This can include, but is not limited to:

  • Mental health concerns
  • Suicide ideation
  • Family or close friend deaths
  • Extreme changes in behavior
  • Hallucinations
  • Threatening behavior
  • Disruptive behavior outside of the classroom
  • Mood swings or changes in mood
  • Out-of-the-ordinary emails sent from the student
  • Change in diet or eating habits
  • Change in appearance or hygiene

Resource Concerns

Referrals can be submitted for student concerns that are related to resource needs.

This can include, but is not limited to:

  • Lack of housing
  • Lack of food, water, etc. (sustenance needs)
  • Lack of financial support
  • Lack of academic resources or supplies (can not afford books, pens, paper, pencils, binders, etc.


Academic Concerns

Referrals can be submitted for student concerns that are related to academic progress through the Care referral system or through the EAB advising system (coming Jan 2020).

Please note the first point of contact with the student should always be done by the faculty. 

This can include, but is not limited to:

  • Missing class (not responding to faculty outreach)
  • Poor academic performance impacting retention
  • Changed behavior in class (mild)
  • Other behaviors specific to classes and academics

*Please note that faculty should not make accommodations for students regarding mental health, disability, or a medical condition without a note from Disability Support Resources.