Grand Valley State University CARE

Aerial campus view of the GVSU Allendale Campus with the clocktower

Resources for Students Due to COVID-19 Class Restructuring

Click Here for Latest Information for GVSU Community

Click Here for Student Employment Question/Financial Help for Student Workers

Click Here for Updated Academic Policies

Technology Needs

              Students in need of laptops can request one by filling out this form.

              Charter/Spectrum Internet: free for 60 days

              One Simple Wish If you are in foster care, or aged out, and you need a laptop for remote learning please email

              Verizon - Offering free international calling and waiving activation and upgrade fees and tips on  how to clean your device “high touch” surface.

              Adobe is offering free access to Creative Cloud tools through May for home use by students attending schools that currently only provide lab access through May. 

              Hargray, a telecommunications company that serves the southeastern United States, will offer free Internet service for 60 days to households in its service area with K-12 or college students who do not already have an internet subscription.

Moving/Storage Needs:  

               U-Haul Offers 30 Days Free Self-Storage amid Coronavirus Outbreak

               MyMove: List of Companies providing move out and self storage options for students amidst COVID-19

               Enterprise college student Travel Assistance:

               Budget Car Rental: renters aged 21 - 24 can now rent vehicle without any additional charge, including one-way bookings now through April 30. 

               Professional Home Movers. - Can help pack -including supply boxes, Trained Team in healthcare type settings- Precautions for Covid-19

Student Food Needs: 

                Replenish, the campus food pantry, has grocery bags of food available for pick-up. Bags can be picked up at the Center for Women and Gender Equity, 1201 Kirkhof Center.

               Laker Meal Share Program

               Ottawa County Mobile Food Pantry

               West Michigan Mobile Food Pantry Schedule

               Latest Campus Dining Hours/Locations

               Love Inc, Allendale Food Pantry Program

              MI Bridge Temporary Food Assistance for eligible low-income individuals and families. 

              God’s Kitchen: Grab-and-go meals will be served through their back door, since the dining area is closed.

Student Transportation Needs:

               Up To Date Bus Rout Schedule - Check as times and routes changing daily. 

              Michigan 211 Transportation Assistance

              Students can also contact the GVSU Financial Aid Office about emergency fund options for transportation purposes. 

Student Housing Needs:

               While we are asking students to please return home to their primary residence we understand that sometimes students have no place to go. Please Contact the GVSU Housing Office if you have no where to live during this time.

               Courtyard by Marriott Grand Rapids Airport is happy to offer temporary housing at a discounted rate for any students that are finding themselves out of a residence and needing immediate relief. 616-954-0500. Contact Person: Madeline Inhriq

                Sonder Serviced Apartments - offering 40% off bookings over 14 days if college students need space to go. Offers free Wi-FI, On-Demand Access, Specialized Cleanings, Spacious Rooms (Located on East Side of the State of Michigan).

              Consumers Energy and DTE are suspending shutoffs for non payment until April 30th.          Consumers Energy – 1-800-477-50   &   DTE – 800-477-4747

Mental Health & COVID-19:

              GVSU Counseling Center:

              National Alliance on Mental Illness Resource Packet.

Child Care:

          Grand Rapids Area Mutual Aid Network - Resources to help support families that are looking for childcare and make sure the safety of children is the only priority.

          Additionally, people can connect with DHHS: Find Child Care & Preschool Online resources for kids/families.

Health Care:

           Students should know that many are eligible for Medicaid, they can get coverage to get screened and treated.

           For students who are not eligible for Medicaid or undocumented, they can go to a health center and access care site with sliding scale fees. 

Other Assistance:

            Aunt Bertha: Search for free or reduced cost services like medical care, food, job training, and more.

            United Way West Michigan:

            Grab and Go Meal Sites for kids 18 in Kent County:

           The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC):,5885,7-339-71547_4910_6329---,00.html

            Access Kent - Food, Housing and Senior Services

            Support Local While At A Distance: Resources for local business/innovative idea sharing amid COVID-19

            For those who may be worried about quarantining in a home where they do not feel safe, help is available from GVSU Victim Advocate and the National Domestic Violence Hotline 24/7/365 at @ndvh by chat or by calling their hotline at 1-800-799-7233.








While attending GVSU, students may experience a variety of concerns, including but not limited to: academic, financial, basic needs, physical and mental health, campus climate concerns, off campus housing, concerns for well-being, and disruptive/disturbing behavior. 

The CARE Team (Coordination, Assistance, Response, and Education) is a team of staff who support all students through challenges they may experience during their time at GVSU. Please complete a CARE Referral if you are a student in need of support, know a student who needs support, or are generally concerned about a student.

If you have any further questions or concerns, please contact Emily First, Student Support Manager, at 616-331-3585 or


When Should I Make A Care Referral?

Student Well-being

Referrals can be submitted for health and safety, family issues, or life situations that rise to a level of concern.

This can include, but is not limited to:

  • Mental health concerns
  • Suicide ideation
  • Family or close friend deaths
  • Extreme changes in behavior
  • Hallucinations
  • Threatening behavior
  • Disruptive behavior outside of the classroom
  • Mood swings or changes in mood
  • Out-of-the-ordinary emails sent from the student
  • Change in diet or eating habits
  • Change in appearance or hygiene

Resource Concerns

Referrals can be submitted for student concerns that are related to resource needs.

This can include, but is not limited to:

  • Lack of housing
  • Lack of food, water, etc. (sustenance needs)
  • Lack of financial support
  • Lack of academic resources or supplies (can not afford books, pens, paper, pencils, binders, etc.


Academic Concerns

Referrals can be submitted for student concerns related to academic progress through the EAB Navigate advising system.

Please note the first point of contact with the student should always be done by the faculty. 

This can include, but is not limited to:

  • Missing class (not responding to faculty outreach)
  • Poor academic performance 
  • Missing crucial academic milestones (for example: not performing well on first exam or midterm exam). 
  • Poor time management/organizational skills
  • Academic Procrastination and Motivation