The eLearning Technologies Team

The mission of eLearning Technologies is to support faculty, contribute to teaching excellence, and to enhance student success through:

  • Exemplary Instructional Design - IDeL
  • Effective Application of Instructional Technologies - Teaching with Technology
  • Learning Management System Enhancement - Blackboard
  • Interactive Digital Media Development - The Bridge (formerly the Digital Studio)

We partner with the Atomic Object Technology Showcase to bring innovative emerging technologies to GVSU.

Our eLearning team includes 22 staff (15 full-time, 2 graduate assistants, and 5 student assistants in the Bridge Studios) dedicated to digital learning.

Find your dedicated eLearning Technologies team members on our eLearning Technologies Support by Colleges website. 

With over 150 years of higher education experience in leveraging technology in teaching - we're here to help faculty deliver the next generation of teaching and learning... contact us!

eLearning Technologies team photo, taken May 13, 2024

eLearning Technologies Team Photo

eLearning in 2023-2024

  • It has been a dynamic year as we have completed the transition to Bb Learn Ultra.   Watch the video to learn more. 
  • As of 10/10/23, 86.48 % of our Bb courses have been made available to students.  This represents the highest number of courses turned on since the pandemic. 
  • We welcome faculty to contact their dedicated eLearning Liaisons whenever you have questions regarding Bb Ultra features.
  • Faculty are strongly encouraged to set up a consultation for additional guidance or troubleshooting assistance. Our top priority is timely support, and your feedback is essential.


Welcome video about the eLearning Technologies team

Learn more about the eLearning Technologies team in this welcome video presented by Kim Kenward, Director. 

eLearning Technologies, Information Technology | (616) 331-2101 |[email protected] | 

Email Us: [email protected]
Graduate Assistance Coverage: Call Us: (616) 331-8526 
Hours: 8:30 am - 4:30 pm, Monday through Friday

24x7 After Hours Support is Available
(616) 331-2101

Login to Blackboard

Kim Kenward

Title: Director eLearning Technologies
Email: [email protected]
Office:  268C Richard M. Devos Center (DEV)
Phone:  (616)331-2131

Instructional Design for eLearning - IDeL

Looking for help in designing high-quality online instruction? The IDeL team includes four Senior Instructional Design Specialists (IDSs) who specialize in:

  • Providing curriculum mapping, pedagogical, instructional design, adult learning theory consultation
  • Facilitating the design, development, and delivery of high-quality instruction and rich learner-user experiences
  • Identifying the appropriate blend of pedagogy and technology into the curriculum
  • Recommending the selection and development of instructional strategies and materials  

In addition, four Instructional Technology Project Specialists (ITPSs) support faculty in the development of digital learning through: 

  • Transitioning existing content into the digital format
  • Producing digital learning objects
  • Creating learning activities and assessments
  • Assisting faculty in using instructional technologies

Individual consultations are available, and the team provides webinars and resources to support faculty in their work to best leverage technology for teaching and to design high-quality media-rich digital learning.   Find your dedicated eLearning Technologies team members on our eLearning Technologies Support by Colleges website. 

Glenna Decker

Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-2598
Office: 102 CHS (Center for Health Sciences)

Glenna's Web Site

Matthew Roberts

Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-9085
Office:  4437 P. Douglas Kindschi Hall of Science (KHS)

Matthew's Web Site

Justin Melick

Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-9744
Office:  270 C DeVos

Vince St. Germain

Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-9086
Office:  4477 P. Douglas Kindschi Hall of Science (KHS)

David Nivala

Title: Instructional Technology Project Specialist
Email: [email protected]
Phone: (616) 331-9091
Office: 412 CHS (Center for Health Sciences)

Stephanie Webber

Title: Instructional Technology Project Specialist
Email: [email protected]
Phone: (616) 331-9092
Office: 272C Richard M. DeVos Center (DEV)

Kelley Senkowski

Title: Instructional Technology Project Specialist
Email: [email protected]
Phone: (616) 331-2324
Office:  4458 P. Douglas Kindschi Hall of Science (KHS)

Barbara Stevens

Title: Instructional Technology Project Specialist
Email: [email protected] 
Phone: (616) 331-9093
Office:  4459 P. Douglas Kindschi Hall of Science (KHS)

Stephanie Balaskas

Title: Information Technology Training Specialist
Email: [email protected]
Phone: 616-331-2327
Office:  4449 P. Douglas Kindschi Hall of Science

The IT Training Specialist is a newly created position within the eLearning team. Steph is responsible for developing and training support across various areas, including Enterprise Applications, Academic Research and Computing, Enterprise Architecture, and the IT Service Desk. One of her first set of training priorities for the upcoming academic year includes helping faculty and staff better utilize Microsoft Outlook and Microsoft Bookings. 

The Bridge

Media-rich instruction can help solve instructional problems, enhance learning, and support student success.  The eLearning and Instructional Technology Specialists along with the The Bridge and our Digital Media Developers provide support in the use of teaching with technology, creation of digital learning experiences through consulting services, project development, and instructional technology exploration for GVSU faculty and staff. 

One of the best ways to contribute to student success and to increase effectiveness and efficiency is to take advantage of technology to solve instructional problems and to create engaging teaching resources.

The eLearning team has assembled a wide array of Teaching with Technology Support resources to enhance teaching, including:  Blackboard, Zoom, Blackboard Ally, Panopto, Zoom and much more!

Noah Campbell

Title: Senior Digital Media Developer
Email: [email protected]
Phone: (616) 331-9446
Office: 4475 P. Douglas Kindschi Hall of Science (KHS)

Kyle Macciomei

Title: Digital Media Developer
Email: [email protected]
Phone: (616) 331-0006
Office:  266C Richard M. DeVos Center

Systems Analysts and Blackboard

The Systems Analysts on the eLearning team provide facilitation of the Blackboard environment, including helping to advance the system to better meet faculty and student needs and working closely with our eLearning Graduate Assistants.

Katie Clark

Title: Systems Analyst
Email: [email protected]
Phone: (616) 331-2032
Office:  4467 P. Douglas Kindschi Hall of Science (KHS)

Colleen Cameron

Title: Systems Analyst
Email: [email protected]
Phone: (616) 331-2121
Office:  4453 P. Douglas Kindschi Hall of Science (KHS)

Technology Showcase

Located in room 012 of the Atrium in the Mary Idema Pew Library Learning and Information Commons, the showcase is an initiative of the Information Technology department's Innovation and Research group, providing faculty, staff, and students with an immersive and engaging environment to: interactdiscoverlearn, and share how innovative emerging technologies can enhance teaching and improve student learning at GVSU. 

Director of eLearning Technologies

Kim Kenward

Title:  Director eLearning Technologies
[email protected]
Office:  268C Richard M. Devos Center (DEV)

Kim began a career in higher education in 1992 as an academic library director and then transitioned to instructional design in 1996, joining Grand Valley State University in 2000. Over the last twenty years, she’s worked as an instructional designer consulting with faculty on the pedagogy of teaching and developing online and hybrid courses.  In February of 2021, Kim accepted a promotion as the director of eLearning Technologies.  Kim earned her M.I.L.S. from the University of Michigan and additional course certificates in online teaching.  In 2020, she received the 2020 miBUG (Michigan Blackboard Distinguished Member Award) and co-authored the Creative Instructional Design: Practical Applications for Librarians.  In January 2023, she received the TechLX Marketing Excellence Award and was honored with the Anthology Impact Award in July 2023. 

Graduate Assistants

The eLearning and Emerging Technologies graduate assistants provide a wealth of support and assistance in our work.  The GA's assist faculty with a variety of technology, including Blackboard support.

Daniel Rikkers

Title: Graduate Assistant
Email: [email protected]
Phone: (616) 331-9767
Office: 4450 P. Douglas Kindschi Hall of Science (KHS)

Connect with Us

Stay in touch with the latest and greatest of everything eLearning.  

"Supporting faculty pursuing innovation in teaching and learning."

Page last modified May 29, 2024