Need Help with Workday Items?

Workday has replaced Banner, OnBase, and Concur systems. The Business & Finance Office is here to help navigate the change to Workday with Go-Live Support. The flowchart outlines our specific areas of support and anticipated reply times. 
Workday Business & Finance Questions   All Finance Workday Resources

1.	Email to 2.	B&F staff will monitor the inbox and will expeditiously answer straightforward questions as well as refer staff to all Workday training documents, job aids and training videos. a.	Anticipated reply time will be 24 hours. 3.	Escalation of Questions a.	Questions that cannot be addressed quickly will be forwarded to specific areas of Business & Finance. b.	List of Specific Areas of Business & Finance i.	FDM ii.	Procurement iii.	Banking/Settlement iv.	Expenses v.	Purchasing Cards vi.	Transfer Requests vii.	Security/Roles viii.	Budget ix.	Accounts Payable x.	Customer Receivables xi.	Grants and Gifts xii.	CTP/Lighting/Travel xiii.	Reporting 4.	Escalation of Questions a.	Any Business & Finance questions that still cannot be resolved will be escalated further. Questions at this level will be critical to the Workday platform functionality and configuration issues. b.	Workday Project Leads c.	Anticipated reply time will be 48 hours.

Welcome to the Grand Valley State University Business and Finance Office! 
The Business & Finance department is responsible for the day to day financial operations of the University and oversight of most of the Auxiliary Operations. Divisions include Accounting, Accounts Payable, Student Accounts, Procurement Services, University Budgets, Muskegon Innovation Hub, Lakerstore, Copy Center, Campus Dining, Conference & Event Planning (Pew), and The Meadows Golf Course. 

Financial Security at Grand Valley State University
Business and Finance leadership facilitates integrity in financial operations by developing, implementing and maintaining an effective internal control environment, conducting external and internal audits and establishing safeguards to protect university assets.

Business and Finance Office

Craig Wieschhorster
Associate Vice President for Business & Finance

Susan Genton
Budget, Finance, & Auxiliary Services Assistant 

2015 Zumberge Hall 
1 Campus Drive 
Allendale, MI 49401

Main Desk Phone: (616) 331-2233
Fax: (616) 331-3287

Grand Valley State University Business and Finance

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Disclosures and Compliance

Business & Finance Departments


Procurement Services

Auxiliary Services & Operations

Controller's Office
Accounts Payable
Student Accounts
University Travel


Purchasing Policies and Procedures
Expense Card
Surplus Store


GVSU Laker Store
Copy Center
Campus Dining

Conference & Event Planning 
Vending (Beverage/ Snack)
The Meadows
Muskegon Innovation Hub



Page last modified February 6, 2024