Email Consultations

This page explains the benefits , characteristics, and qualifications for using our email service.


Who can use the Email Service?

An Email Consultation is a great tool for writers...

  • who don't have access to our physical campus locations or whose schedules prevent them from accessing other online or evening service options 
  • who are graduate students and have longer more demanding assignments
  • who are recent graduates of GVSU and need writing support applying for jobs or gaining admission into professional and/or graduate school 
  • who are exclusively taking online classes
  • who are taking hybrid courses that only meet in person at the beginning of the semester (such as AHS 301, 321, 340, 495)
  • who are stationed off-campus, studying abroad or attending one of our satellite campuses (Traverse City, Muskegon, Holland, or Detroit)

 

What makes an Email Consultation different?

Email consultations, unlike all of our other services, are not synchronous; meaning, writers are asked to submit their papers using our web form. Consultants are, then, given 72 hours to respond with feedback, and the papers are returned to the student with written feedback based on areas of concern highlighted by the writer or based on areas noticed by the consultant during their 1 hour of review/reading time.

Frequently Asked Questions:

Q:

A:

When will I get my paper back after submitting the web form?

First, every paper submitted receives one hour of attention. This hour happens on a first come, first served basis - meaning, our consultants work through the submission list and return papers in order of receiving them.

Second, all papers are returned to the writer within 72 hours of submission. If you do not receive your paper back within those 96 hours, please contact us

Third, if you submit your paper during our open-hours, the 72 hours will begin immediately upon submission. If you submit your paper during our closed-hours (weekends, holidays, breaks, etc.), the 72 hours will begin upon the next open-hour post your submission. 

How many times can I submit in a week?

Students are limited to 1 submission at a time.

We have a limited staff for reviewing email submissions, the feedback they provide is often in-depth, and we want to provide equal service to as many students as possible. We require, therefore, that writers limit submissions so that A) our staff can provide the most helpful feedback possible and B) you can address all feedback before resubmitting or overloading yourself with revisions across multiple assignments. 

How long can my submissions be?

Consultants are trained to provide in-depth feedback in an hour's worth of reading and typically cover 10-12 pages. 

If you submit something longer than 10-12 pages, you may be asked to submit the later pages for further feedback. 

Consultants are trained to provide feedback like:

Consultants are NOT expected to:

Provocative questions relating to content, tone, research (quantity, validity, credibility, etc), argument (style, depth, credibility, etc.), organization, readability (sentence level grammar), and depth of analysis.

Proofread or edit papers (for a list of professional proofreaders, please contact us).

Suggestions for additional support via the helpful handouts, Purdue OWL, Library resources, etc.

Re-write any area of the paper for the writer.

Noticing patterns of error that require the writer's attention (comma usage, subject/verb agreement, tone, etc.).

Read papers for more than 1 hour at a time (this usually means that submissions longer than 10-15 pages will need to be resubmitted for further attention).

 

Click here to find out what a typical one-on-one consultation is like. 

 

 

Have other questions? Stop in and visit! Or call us at 331-2922.

 



Page last modified March 9, 2017