Parking With TIBA
What is TIBA?
TIBA is a Parking Access and Revenue Control System that scans your license plate via License Plate Recognition (LPR), and if you have a GVSU permit or visitor pass, the gate will raise and allow entry into your permitted lot.
TIBA is currently only installed and operational on our Grand Rapids City Campus in select parking lots.
YMCA Members and Staff
YMCA Members and Staff are permitted to park in the Seward Ramp only after their parking permit has been registered with the YMCA.
YMCA Members receive 2.5 hours of free parking, and any time beyond that is charged at $2.50 per hour.
Current GVSU Students, Faculty, and Staff are not eligible for the YMCA's free parking benefit; an active GVSU permit is required. Any questions regarding permit registration or issues should be directed to the YMCA. Or by clicking this link.
TIBA Parking Payment Refund
Refunds must be submitted within 7 days of payment and are assessed by our refund judiciary team, and have up to 2-3 weeks to decide on an outcome on a refund request. To submit a refund, please click here.
TIBA FAQ
LPR can sometimes misread license plates or not get a clear picture of your license plate. In the event that this happens, please press the green "Help" button on the bottom right of the machine or call our TIBA office at (616) 331-7275 option 3.
The system takes 45 minutes to update once the update is made to your permit through the parking portal. If it has not been 45 minutes or you have not made the change before pulling into the lane, please press the green "Help" button on the bottom right of the machine or call our TIBA office at (616) 331-7275 option 3.
Absolutely! A clear plate will help the LPR technology efficiently process your permit. A key rule to follow is that if a human eye can't read the plate, the LPR technology won't either.
Motorcyclists need to ensure they are parked in designated motorcycle parking locations.
This will hinder the process of efficiently exiting the parking lots, and you may have to exit the vehicle to wipe off the snow, back up, and try again.
Currently, if a visitor visits the downtown campus, they will need to fill out the required information on the visitor permit request form, which would then allow the visitor to park via LPR. Paper permits are no longer valid in lots that have the TIBA equipment.
Refunds must be submitted within 7 days of payment and are assessed by our refund judiciary team, and have up to 2-3 weeks to decide on an outcome on a refund request. To submit a refund, please click here.
TIBA has replaced Pay-2-Park in the parking lots that have the equipment. You will need to take a ticket and pay on exit.
The parking rate is $2.50/hr. And you will pay on exit unless you obtain proper validation or an event rate has been posted.
You will need to take your ticket to the event to get proper validation to exit. GVSU current students, faculty, and staff are not eligible for validation; a GVSU permit is required.