Resolution Pathways

Facilitated, or managed, conflict can be a mechanism for individual and collective learning and change. The Office of Student Conduct and Conflict Resolution (OSCCR) believes that when provided the resources and means, students are the most capable of resolving their own disputes. Services in Alternative Conflict Resolution (ACR) provide educational opportunities for students to improve their conflict resolution skills. Conflict can be a challenge for anyone, so we offer many services to aid students and registered student organization leaders in addressing these issues.

"The most basic function of conduct administrators is to assist in ensuring a safe and just campus climate while also caring for students. If our systems to not evolve to be accessible for all individuals on campus, as educators we fail to model the very core of our developmental work with students--an ethic of justice and care."
    - Jennifer Meyer Schrage & Monica C. Thompson, Reframing Campus Conflict


Circles (Conferences)

Circles (Conferences) are discussions guided by OSCCR staff where participants are invited to sit in-circle to discuss a specific topic with guidelines and a talking piece.
The goal of a circle may vary, however it must be explicitly defined before the circle takes place. Examples include:
    - Idea generation
    - Reflection
    - Identifying harms, needs, obligations (conference)

Conflict Coaching

Conflict Coaching is a one-on-one discussion between a Student Conduct and Conflict Resolution staff member and a student in conflict with another who is unwilling or unable to engage in a facilitated process.
The goal is to assist the student with understanding, managing, and de-escalating the conflict.

Facilitated Dialogue

Facilitated Dialogue is a constructive conversation between two or more individuals, guided by OSCCR staff.
The goal is to assist the participants in overcoming barriers to communication and engaging in productive conversation regarding a mutual concern.

Social Justice Mediation

Social Justice Mediation is a process guided by OSCCR staff where students clearly identify their interests, needs, and resolution options. OSCCR staff may provide suggestions or recommendations to prevent narrative domination and/or the replication of oppressive dynamics.
The goal is to document a mutually beneficial written agreement that the OSCCR staff member will follow up with all parties to make sure it is being fulfilled.

Shuttle Negotiation

Shuttle Negotiation is when the OSCCR staff member serves as a liaison between the parties in conflict. This pathway is an option when all other options are ill suited to address the individual needs of the students.
The goal is to assist the students in resolving the conflict with little to no direct interaction.


Have a conflict you would like to resolve?

If you are seeking conflict resolution services described above, please contact Anthony T. Williams Jr., Director of Student Conduct and Conflict Resolution, at osccr@gvsu.edu.
If you want to report a possible violation of the Student Code of Conduct, please file an Incident Report.