MIS

Megan Hanselman '18

Megan Hanselman '18

Employer
Amazon/ Sr. Manager- Site Leader Delivery Station

1. Tell us about your journey since graduation.
Since graduating from GVSU in 2018, the skills I gained and experiences I endured during my time have really helped me throughout my career at Amazon. I started in May of 2018 as an Area Manager launching Michigan’s first Amazon Robotic Fulfillment center in Romulus, MI. I helped lead the outbound department for about a year and then made my way back to Grand Rapids. I was the Area Manager over the delivery operations portion of the Delivery Station, helping manage the Delivery Service Partners that help deliver packages on the behalf of Amazon. From there, I was promoted to both Area Manager II and Operations Manager overseeing Delivery Operations. In June of 2020, I was asked to take over the Delivery Station as the Sr. Manager overseeing both sortation and delivery operations. From there, I was asked to launch Amazon’s newest delivery station in Kentwood, MI which successfully launched in 2021. As the Sr Manager of a Delivery Station, I am responsible for the overall safety, quality, cost, productivity, and customer experience of both sortation and delivery operations of West Michigan.

2. Share a favorite Grand Valley memory.
My favorite memory of being a Grand Valley Student is being a Resident Assistant (RA) for two years. This is a very competitive opportunity that I was fortunate to be a part of for 2 years. The role of being an RA offered an opportunity to build personal relationships with others, develop leadership skills, and really understand the challenges that college students go through, and be able to make an impact on their personal and professional life.

3. What's the best piece of advice you've ever received?
“View every person you meet as a door that may lead you to a new opportunity.” Every step that I have made in both my personal and professional life is due to making a connection somewhere along the way and always keeping them close. You truly never know how a person can add to your life if you don’t give them a chance and make that connection. Every interaction you have in life should be intentional and you should view each person you meet as valuable and worthy of your time.

4. List three words you would use to describe your Grand Valley experience.
Challenging, opportunity, growth

5. What difference would you like to make in the world?
I hope to get involved with an organization that helps mentor college-aged women as they head to into Corporate America and how they can be the best version of themselves from the start of their career. There was a point in my career that I lacked self-confidence due to being in a field that was male dominant (operations). There were often times that my mental and physical well-being were put on the back burner due to me feeling that I needed to put in double the work to get noticed/promoted. I really lacked the ability to set boundaries at the beginning of my career because I was eager to get promoted as fast as possible. I would like to be able to be that support for young women starting their careers by sharing my experiences, encouraging them, and being a resource on how to handle situations in the workplace to balance both physical/mental well-being and overall productivity.

April 2021

Interest Area(s)
Management, Marketing

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This spotlight was originally posted to the Alumni website.
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Page last modified April 16, 2021