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Laker Voice

Your Voice, Our Future

At GVSU, every voice has the power to make a difference. "Laker Voice" is our continuous commitment to listening, learning, and improving the experiences of employees and students. The Laker Voice model shows how feedback helps drive positive changes through an ongoing cycle of listening, learning, and action.  

Listen

Create multiple ways to hear from the voices of our community

Understand

Analyze and interpret what we hear to uncover insights that matter

Take Action

Prioritize and take action at all levels of the university

Close the Loop

Communicate progress and celebrate wins to build trust and transparency

Repeat

Continue to listen and improve, creating a culture of continuous growth

Page last modified November 9, 2026