Student Technology Resources
Student Technology Guide
GVSU IT has many different resources to help students navigate the online world and enjoy technology at GVSU.
Top Student Applications
Gmail: Used for email communications for all current students. This article addresses any issues with login.
myBanner: Banner is a software system that supports the functions of student services, such as registration, admissions, advising, recruiting, and financial aid.
Blackboard: Students use Blackboard for coursework and communication. Additional resources and information about Blackboard can be found on this website.
Top Student IT Questions
What Type of Laptop Should I Bring to Campus?
If you know what you will be majoring in, we recommend that you reach out to the department to see if they have any specific recommendations or requirements for a laptop. If they do not, it is user preference on either a Mac or a PC.
How Do I Log into Wifi on Campus?
Students can log into the GV-Student Wi-Fi Network from anywhere on campus. If you have never connected your device to the Wi-Fi or if you are having difficulties connecting, visit www.gvsu.edu/it/wifi for in-depth instructions on how to connect your device and for help troubleshooting.
How Do I Contact IT?
IT can be reached at (616) 331-2101 or (855) 435-7488 (toll-free). IT can also be reached via email ([email protected]) or through the service portal (services.gvsu.edu).
Walk-up hours are available:
Mary Idema Pew Library (LIB) 010
Monday-Thursday: 7:30 a.m. - Midnight
Friday: 7:30 a.m. - 6
p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 10 a.m. - Midnight
Center for Health Sciences (CHS) 100
Monday - Friday 7:30 a.m. - 4:30 p.m.
How Do I Reset My Password?
View the Knowledge Base Article on student password requirements and steps to change your password.
How Do I Register a Device on Campus?
Wireless devices like smart TVs, gaming consoles, and smart home devices must be registered in order to connect to the GV-Gamenet WiFi. To learn how to register yours, visit www.gvsu.edu/it/registerdevice.
If your device will be using a wired Internet connection you will not need to register, just connect your device to an active port in your dorm via ethernet cable.
How Do I Print at GVSU?
Knowing how to print, whether you are on or off campus, is important.
Printing
On Campus
Printing
Off Campus
What is Blackboard?
Blackboard is the university’s learning management system. Students use Blackboard for checking grades, assignment work, discussion boards, taking quizzes, tests and more. Go to lms.gvsu.edu to sign into Blackboard.
Resources
for Blackboard Ultra
Blackboard Orientation
What are Respondus LockDown Browser and Monitor?
Respondus LockDown Browser and Monitor are tools that faculty can use to create a secure testing environment for online assessments. Students can find more information and resources in the Service Portal Knowledge Base, including instructions for downloading and installing LockDown Browser on a personal device or on a Chromebook.
Does IT Hire Students?
Yes, IT hires students for a variety of positions. Students interested in working within IT are encouraged to look for open postings through Workday. Students can go to gvsu.edu/it/studentjobs to learn how to view all available student job postings through the Workday platform.
What is GVSUALERT and How Do I Sign Up?
GVSUAlert is the university’s Emergency Notification System. Alternative phone numbers and emails can also be added. Sign up and manage communication preferences at gvsu.edu/alert.
How Do I Download Microsoft Office 365 Applications?
As a student, you have access to all the Microsoft 365 Applications. Head to gvsu.edu/it/microsoftoffice to learn how to download the applications to your personal device.
Other Technology Services and Software for Students (Listed A-Z)
Active Learning Classrooms
Active learning classrooms provide a unique faculty and student experience as the spaces include flexible and movable furniture and technology to support them.
Atomic Object Technology Showcase and Makerspace
The Atomic Object Technology Showcase, located in room 012 of the Atrium in the Mary Idema Pew Library, is designed to provide faculty, staff, and students with an immersive and engaging environment to discover how innovative emerging technologies can enhance teaching and improve student learning at GVSU. The Makerspace is equipped with four Ultimaker 3D printers for use by current GVSU students, faculty, and staff, the Makerspace is a lab where you can design and create!
Blackboard, Blackboard Ally and Elearning Support
Information on Blackboard how-to, general questions, technical support, problems, login, and error message questions.
Respondus LockDown Browser and Monitor
Information and resources about the tools for creating secure testing environment for online assessments.
Computer Lab Access
Students can access off-campus computer labs anywhere from a Mac or Windows computer. On campus, labs are available for student use across the university. Click this link to learn more and see the lab locations and hours.
Cyber Safety
Lakers can learn more about how GVSU IT keeps us safe online at gvsu.edu/cybersafety. Discover more about phishing, password security, and how to avoid oversharing online.
Device Registration:
Wireless devices like smart TVs, gaming consoles, and smart home devices must be registered in order to connect to the GV-Gamenet WiFi. To learn how to register your device, visit www.gvsu.edu/it/registerdevice. If your device will be using a wired Internet connection, you will not need to register, just connect your device to an active port in your dorm via ethernet cable.
Digital Creator Lab (DCL)
The DCL offers a variety of services on campus like video and in-person audio editing, equipment check-out, and Digital Skills Consultants to help with program, software, and technology questions! DCL is located on the 2nd floor of the Mary Idema Pew Library.
Handshake
Handshake is a powerful online resource connecting GVSU students to top employers and career resources. Whether you are looking for an internship, a part-time job or to land in your first destination, Handshake can help!
Gartner Campus Access
Gartner provides students with insight into current trends in technology, information technology management, business issues, organizations, strategy as well as
a global perspective on the IT industry.
- Gather data to use in research papers and class presentations.
- Research current technology trends in your area of study to give yourself an added advantage when you graduate.
- Learn more about prospective employers.
Knowledge Base Articles
Search articles for information on a variety of topics including technology, housing and more.
Password Assistance
Did you forget your password or need to reset it? Passwords can be updated online or by calling 616-331-2101.
Printing
Printing services are available for students both on-campus and off-campus. More information can be found on this website including print rules, purchasing pages and printing posters.
Software Services
Lakers have access to numerous software services including Office 365, SPSS Educational options, and Qualtrics (web-based survey creation, collection, and analysis software tool.).
Surplus Store
The GVSU Surplus Store provides items that have reached the end of their shelf life for sale to the general public and creates an avenue for educating students in the field of business and sustainability practices.
Technology Lending
Current GVSU students, faculty, and staff can check out laptops or phone chargers with a GVSU ID from the IT Service Desk located in the Mary Idema Pew Library.
WiFi Connection:
If you are having difficulties connecting to the GV-Student WiFi network, go to www.gvsu.edu/it/wifi.
X►STUDIO
The X►STUDIO is designed to help Lakers explore, experience, and experiment with technology. The X►STUDIO is located in room 311 of the Consumers Energy (John G Russell Leadership) building in downtown Grand Rapids.