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Workday @ GVSU

Workday Governance Group

Purpose

The Workday Governance Group meets weekly to review optimization efforts, collaborate on bi-annual releases, and discuss important maintenance items. 

The Workday Governance Group exists to:

  • Provide oversight and direction for Workday (Finance/HR/Student) configurations, enhancements, and best practices
  • Review and prioritise proposed changes to the system to ensure alignment with organisational goals and policies
  • Serve as the key liaison between business stakeholders, IT support, and the Workday project team to ensure that change = value
  • Facilitate consistent use of Workday and minimise duplication, risk, and unintended configuration drift
  • Review Workday releases and evaluate/uptake new functionality to ensure the system remains current and strategically aligned
Senior Haley Powers studies in a common area of Richard M. DeVos Center on the Robert C. Pew Grand Rapids Campus. Powers, a senior, is majoring in Cell & Molecular Biology. 2025-11-11. Photography by Steve Jessmore

Workday Support & Change Requests

Workday Support Page

Workday Support @ GVSU

On this page, users can find:

  • How to log into Workday
  • Job aids, training, and help articles
  • Finance & HR support contacts
  • Links to submit Workday or IT support requests

Submitting a Change Request

If someone needs a system update, new business process, access/security change, or other configuration adjustment, they should submit a ticket through the Support page.

How to submit:

  • Go to the Submit a Support Request section on the Support page
  • Select the appropriate topic (General Workday/IT, Finance, or HR)
  • For Workday configuration or technical changes, use Submit a Ticket under General Workday & IT

Include:

  • A short description of the issue
  • Screenshot(s) if relevant
  • The change being requested
  • Why the change is needed (business reason)

What Happens Next

  • Tickets route through IT/Workday Support
  • Items that involve system changes are reviewed by the Workday Governance Group for alignment, impact, and prioritization
  • Approved changes move into configuration, testing, and deployment
  • Requestors receive updates as the ticket progresses

Area Represented

Representative(s)

Academic & Student Support
  • Ed Aboufadel
  • Bonnie Bowen
  • Catherine Buyarski

Enrollment Development & College Futures
  • Michelle Rhodes
  • Danny Velez
  • Pam Wells

Finance
  • DaMar Boyd
  • Aaron Caccamo
  • Erica Herwig
  • Stacey Lefevre
  • Karen Mushong
  • Jennifer Schick
  • Heather White
  • Craig Wieschhorster

Human Resources
  • Tara Bivens
  • Megan Bravo
  • John Steeno

Information Technology
  • Dave Bengry
  • Belinda Boardman
  • Katherine Fay
  • Josh Marko
  • Nick Nelson
  • Ben Rapin
  • Brandon Ridge

Student Employment
  • Katelyn Johnson
Page last modified December 11, 2025