Frequently Asked Questions - Registration

Please browse through these FAQs to find answers to commonly raised questions about our department, registration, overrides, and much more. If you do not find the answers you were looking for, please fill out the GVSU School of Communications FAQ Form.


Everything you need to know about requesting an override for registration

To follow step-by-step instructions see text below, or click here for video instructions, or here for podcast instructions. 

WHAT IS AN OVERRIDE?

This is the permission that you request in Banner to get into a class if you cannot register for it on your own. 

Some classes require permission to register. These include internships and independent studies. In these cases, a permit override is issued. Other courses are limited to students in a particular major or minor or limited to junior or senior students. These courses require a major/class override, and these are rarely issued.

You may have difficulty registering for a course if you are missing a required prerequisite. Generally, we do not allow students to take courses out of order. In some cases, a prerequisite override is issued.

Sometimes Banner may keep you from registering for a course for other reasons. You may have a time conflict (even in an online class), have exceeded the number of allowable retakes, or need advisor permission if you are on academic probation. In these cases, contact your faculty advisor rather than requesting an override. It is also important to remember to check your registration status before registering for classes or requesting an override. You can view your registration status on the Advanced Registration Schedule Page. 

WHAT IF THE CLASS I AM TRYING TO REGISTER FOR IS FULL? CAN I BE LET INTO IT?

We cannot allow a student into a class if there aren’t enough physical chairs in a room. Ultimately, it is the final decision of the course instructor whether to grant permission to enroll in a full course. Contacting the listed professor before requesting the override and asking for their permission may help. In these cases – if the professor approves – we issue a capacity override.

THE COURSE I WANT TO GET INTO SAYS “ONLINE.” HOW CAN IT BE FULL?

Online courses have seat limits, even though there may not be physical classroom seats. This is done so that classes do not become overloaded and that you have sufficient access to your professor for help and questions. GVSU prides itself on offering smaller classes, and we don’t want to create a giant Internet section of a course where students get lost.

WHAT TYPE OF OVERRIDE DO I NEED TO REQUEST?

When you make your request, the School of Communications faculty and staff determine the right kind of override you need and whether or not your request will be granted.

It is very helpful to give as much information as you can on the override request form.

HOW DO I KNOW IF MY OVERRIDE IS APPROVED?

When a decision is made on your override – approved or not – you will receive an e-mail in your GVSU student e-mail account. Please read it carefully. There may be specifics or more information requested. Once you have an e-mail that says you are approved, YOU can immediately enter Banner and add the course. Getting an override does NOT automatically place you into a course.

WHY IS MY REQUEST TAKING SO LONG?

The School of Communications gets a list of all requested overrides each weekday morning at about 7 a.m. The list covers all requests made in the previous 24 hours, with the Monday list including any requests made on the weekend. Make sure to allow plenty of time when making a request, and don’t wait until the last day for registration to make a request.

Once the request is received, the professor for the course is contacted. Our goal is to make a decision and process a request as quickly as possible!

I GOT AN OVERRIDE, BUT IT WON’T WORK. WHY NOT? WHAT DO I DO?

If you get permission to enroll in a closed class, your override is good for  seven days . After that, it expires. This is done so that other students have a chance to request permission. In that case, you have to request another one and go to the back of the line.

Sometimes, there may be another factor causing the permit to fail. It could be a missing prerequisite or a technical issue. If this happens, please contact the School of Communications Office right away.

I WAS DENIED AN OVERRIDE. ON MY FORM I SAID THAT I NEED THIS COURSE TO GRADUATE. WHY WASN’T I APPROVED?

We look carefully at student records in these cases. Most of the time there is another requirement that needs to be met that a student may have missed. (We also can’t put a student into a course when there’s no physical room to do so, graduating or not.) It’s always a good idea to meet with an academic advisor before you make a request like this to clear up any confusion about graduation requirements.

You can also avoid this problem by registering early! Don’t wait until the last minute to request courses if you are close to graduation. Check with your advisor about when you may register for next year’s courses.

I FILLED OUT AN INTERNSHIP FORM, AND IT WAS APPROVED, BUT THERE IS NO INTERNSHIP ON MY SCHEDULE. WHY NOT?

The internship form through Career Services is not connected to Banner. To get credit for an internship, you need to register for the correct course (COM 490, CAP 490, CMJ 490) for your major and select the section that has the correct number of credits for your internship. All internship courses require overrides. Your internship coordinator will NOT issue your override without seeing your Career Services form first, so do not make a request before you have been approved for the internship. After your internship override is granted, YOU have to add the section 490 to your schedule. It will not happen automatically.


What does it mean if I have a registration hold?

REGISTRATION HOLDS occur when a student needs to perform some action before they will be allowed to register for classes.

To view any holds on your account take the following steps: Log in to myBanner; Select "Student"; Select "Student Records"; Select "View Holds".

Below you will find an alphabetical list of Hold Types and what action you can take.

Academic

Contact the Registrar's Office at (616) 331-3327 to resolve and have the hold lifted.

Accounts Receivable

Contact Student Accounts at (616) 331-2209 to resolve your account balance and have the hold lifted.

Admissions 

Contact the Admissions Office at (616) 331-2025 to resolve and have the hold lifted.

Advisor Approval Hold

Meet with your advisor to develop a class schedule. Obtain the signature of your advisor on a Registration Drop/Add Form and submit it to a Student Assistance Center to have the hold lifted.  Click here for a short video on how to locate your advisor in Banner. 

Dean of Students

Contact the Dean of Students Office at (616) 331-3585 to resolve and have the hold lifted.

Owes On Delinquent Account

Contact Student Accounts at (616) 331-2209 to resolve your account balance and have the hold lifted.

Past Due Balance

Contact Student Accounts at (616) 331-2209 to resolve your account balance and have the hold lifted.

Past Due Perkins Loan

Contact the Long-Term Loans Office at (616) 331-2209 to resolve and have the hold lifted.

Perkins Loan Assigned

Contact the Long-Term Loans Office at (616) 331-2209 to resolve and have the hold lifted.

Re-entry Required

Contact the Registrar's Office at (616) 331-3327 to resolve and have the hold lifted, or submit a petition to return.

Registrar

Contact the Registrar's Office at (616) 331-3327 to resolve and have the hold lifted.


When can I register for classes?

YOUR NUMBER OF CREDITS DETERMINES YOUR REGISTRATION DATE

Students are assigned a registration date based on their total credits, both earned and in-progress. Registration dates are typically placed on a student's account, and viewable in myBanner the week before registration begins. Students are able to register for courses at 7 a.m. on their assigned date.

You can find your registration date in myBanner. See step-by-step directions below.

You can also check the registration calendar to see how your number of credits affects when you can register - the registration calendar becomes available online in late-December. Registration begins in mid-March and carries through to early-April.

Step-by-step direction on How to Find Your Registration Date

To view your registration date within your myBanner use the following steps:

(Please remember, registration dates are typically assigned the week before registration begins)

  1. Login to myBanner
  2. Select "Student"
  3. Select “Registration”
  4. Select "Prepare for Registration"
  5. Click on “View Registration Status”
  6. Select Term
  7. Show Time Ticket and holds info