Proxy Access Information

The proxy access servers are having trouble communicating with .net emails. This is true if you are a new proxy user or an established proxy user. We recommend updating your proxy email to a Gmail, Yahoo, or other type of account, and new users should establish this type of email for proxy access. For further information about proxy access, please visit the Guardian/Family Access page for more details.

What We Do

The Registrar’s Office is broken up into different units: Student Assistance Centers, Records, Auditing, Transcript Specialists, and Registration.

Student Assistance Centers are walk-up window locations to assist with any questions you may have in person. The student assistance centers also handle payment transactions (any payments made at our windows must be made with a check or a reverse ATM card) and create student IDs. Our locations are in Allendale at STU 150 and in Grand Rapids at DeVos 115C.

The Records unit is in charge of creating and maintaining all data necessary to produce a student transcript. The Records unit staff act as School Certifying Officials in support of our student Veterans receiving VA educational benefits. This unit processes grade changes, applications for reentry/readmission, transcript requests, and enrollment verifications. Veterans questions can be sent to [email protected]. 

The Auditing unit works closely with advising centers and faculty advisors to ensure that students have completed all necessary requirements to graduate. This unit handles degree audits (including myPath exceptions), processes catalog year changes, awarding of degrees, and ordering diplomas. Auditing questions can be sent to [email protected]. 

The Transcripts Specialists unit works with academic departments to distribute transfer credit evaluations. In addition to loading and evaluating transfer credits, the unit also processes AP, IB, and CLEP scores for students. Transfer credit questions and evaluations can be directed to [email protected]. 

The Registration unit works closely with academic units to prepare and publish the annual course schedule and the annual course catalog. This unit also processes late add and withdrawal forms, assists students with registration questions, and handles room reservations. Scheduling questions from departments can go to [email protected]; room reservation requests and questions from departments can go to [email protected]. (Students, scheduling questions should be directed to your advisor or [email protected] if you do not know who your advisor is; room reservations should be directed to [email protected].)

All our staff is knowledgeable and able to assist over the phone (616-331-3327) or by email ([email protected]) as well.