Proxy Access Information

We have moved cashiering systems. Our old Banner Proxy system will not give access for payment. 

Student Account Payments via Proxy Users
Students can add individuals as authorized payers by logging into Self-Service Banner, clicking on the Student tab, then Student Account, and then Student Account Information. This is separate from the rest of the Guardian/Family Access. From there, they can "Send a payer invitation". An email will be sent for account set up.

Please visit Student Accounts' Proxy Information page for further information.

For everything outside of making payments, please continue to use the old Banner Proxy system. Please note that users with a .net email domain have consistent issues with accessing our Proxy network. Unfortunately, this is a system issue, and it is not something that can be fixed through GVSU. Please make sure to use Yahoo, Gmail, etc as your email domain for your proxy user account.

What We Do

The Registrar’s Office is broken up into different units: Student Assistance Centers, Records, Auditing, Transcript Specialists, and Registration.

Student Assistance Centers are walk-up window locations to assist with any questions you may have in person. The student assistance centers also handle payment transactions (any payments made at our windows must be made with a check or a reverse ATM card) and create student IDs. Our locations are in Allendale at STU 150 and in Grand Rapids at DeVos 115C.

The Records unit is in charge of creating and maintaining all data necessary to produce a student transcript. The Records unit staff act as School Certifying Officials in support of our student Veterans receiving VA educational benefits. This unit processes grade changes, applications for reentry/readmission, transcript requests, and enrollment verifications. Veterans questions can be sent to [email protected]. 

The Auditing unit works closely with advising centers and faculty advisors to ensure that students have completed all necessary requirements to graduate. This unit handles degree audits (including myPath exceptions), processes catalog year changes, awarding of degrees, and ordering diplomas. Auditing questions can be sent to [email protected]. 

The Transcripts Specialists unit works with academic departments to distribute transfer credit evaluations. In addition to loading and evaluating transfer credits, the unit also processes AP, IB, and CLEP scores for students. Transfer credit questions and evaluations can be directed to [email protected]. 

The Registration unit works closely with academic units to prepare and publish the annual course schedule and the annual course catalog. This unit also processes late add and withdrawal forms, assists students with registration questions, and handles room reservations. Scheduling questions from departments can go to [email protected]; room reservation requests and questions from departments can go to [email protected]. (Students, scheduling questions should be directed to your advisor or [email protected] if you do not know who your advisor is; room reservations should be directed to [email protected].)

All our staff is knowledgeable and able to assist over the phone (616-331-3327) or by email ([email protected]) as well.