GVSU Zoom Business Plan

GVSU Zoom Business Plan includes unlimited meetings for up to 300 people.

Webinar meetings are not included in the GVSU Zoom Business Plan.

Troubleshooting Tips

How to tell if you are on the GVSU Zoom account

Zoom client is not working with GVSU credentials

  • Go to https://gvsu-edu.zoom.us and select Sign In.
  • Sign in with your GVSU credentials.
  • This should convert from your original Zoom account over to the GVSU Zoom account.
  • If you receive an error message, please email gvsuzoom@gvsu.edu for assistance in converting your account to GVSU's Zoom license.

Security & Updates

  • Zoom Security
  • Weekly Zoom Updates
  • Verify Email Address: On 11/30/2020, you may be prompted to verify your email address when accessing Zoom.
  • All meetings will require a Waiting Room and Passcode: Meeting hosts will no longer be able to disable the Waiting Room and Passcode option. Users who are not in the GVSU domain will remain in the waiting room until admitted.
  • Guests: Guests will now be identified in meetings and webinars.
  • Cloud Storage: The university cloud storage for recordings and settings maximum is 18 TB. An email alert will be sent when storage goes over 80%. Note: With our university license recordings are deleted by Zoom after 30 days.
  • Zoom App Updates: Users are responsible for updating the Zoom app on their own. GVSU does not automatically update the Zoom app for them. Click for more detailed instructions