Operations Intern

Canopy by Hilton Grand Rapids Downtown - Grand Rapids , Michigan

Description

Operations Internship Opportunity - Canopy by Hilton

We are on the lookout for an Operations Intern to join the team at one of our esteemed hotels - the Canopy by Hilton located in Downtown Grand Rapids! Ideal candidates are students currently enrolled in a Hospitality program or those interested in pursuing a career in Hotel/Hospitality Management. This rotational internship emphasizes hotel operations, providing hands-on experience in various departments, including:

Front Desk
Housekeeping
Valet

This comprehensive exposure will offer insights into the inner workings of a hotel. Additionally, interns will have the chance to shadow leaders and managers while taking on special projects to deepen their industry knowledge.

What you will gain:

Practical experience in essential frontline hospitality roles
Ongoing coaching and feedback to support your growth and development throughout the program
A training and development program focused on your personal and professional advancement, along with the vital skills required to thrive in the hospitality industry
Successfully completing the program may open doors to future internships or full-time roles within our company.

Essential Job Responsibilities:

Flexibility in working various entry-level service positions within the property
This position will rotate between front office, housekeeping and valet
Understanding of daily hotel operations, policies, procedures, and internal rules, including brand-specific procedures and rules
Provide the highest quality of service to the guests
Ensure that all the school-specific internship program requirements are met. Please note - program may be flexible to meet specific internship requirements
Additional departments/roles may be added based on business needs
Attend to and anticipate guest's needs
Attend regular meetings with the General Manager to track progress and growth
Maintain a clean and safe work environment
Perform any other duties or projects as assigned by the General Manager

Qualifications

Required Qualifications:

Pursuing a degree or certification in the hospitality industry or related field
Excellent written and verbal communication skills/
Ability to work a flexible schedule based on the hotel business demands
Must have unrestricted work authorization in the US
Customer service experience is preferred

Details

Type of Position: Part-Time / Internship Position
Segment of Industry: Lodging Management
Salary: $16-17 / Hour
Hours: 40

How To Apply

Submit your application at the link below: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=dd0c0158-47ae-4b0a-87f5-2824bbc67dee&ccId=19000101_000001&jobId=552220&lang=en_US

Or email cover letter and resume to [email protected]

Application Deadline: 5/1/26

Additional Information

Explore the hotel: https://www.hilton.com/en/hotels/grrgrpy-canopy-grand-rapids-downtown/

Company site: https://www.lodgco.net/

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Posted: 3/18/26

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