Front Desk Agent - Airport - School of Community Leadership and Development

Front Desk Agent - Airport

Paws Up Montana - Greenough, Montana

Description

Purpose: /

We are seeking a talented Front Desk Agent- Airport to join our team. The Front Desk Agent- Airport will serve as the first point of contact for guests arriving at Missoula International Airport, warmly greeting them with professionalism and genuine hospitality. This role ensures the beginning of each guest’s stay is seamless, welcoming, and aligned with the elevated standards of service expected throughout their resort experience.

This role blends front desk professionalism with logistical precision, warmly welcoming guests, managing multi-channel communication, facilitating reservations, and addressing service requests with professionalism and efficiency. The position also supports concierge services, transportation logistics, and interdepartmental collaboration to deliver personalized, high-touch service. By consistently embodying the resort’s luxury standards and guest-first philosophy, this role plays a critical part in shaping memorable stays, resolving concerns with grace, and upholding operational excellence in all guest-facing responsibilities.

Ultimately, this role is integral to maintaining the luxury standards of the resort by delivering exceptional service, anticipating guest preferences, and ensuring operational excellence in all guest-facing interactions.

Qualifications

Educational, Experience, Licensure Required:

High school diploma, GED or vocational training or job-related course work, preferred College degree
Minimum 2 years of experience in the hospitality industry, preferably Front Office.
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid State Driver’s License

Details

Type of Position: Part-Time / Internship Position
Segment of Industry: General Hospitality & Tourism Management
Salary: 20 / Hour
Hours: 40hrs/week

How To Apply

Job Posting Link: Career Center | Recruitment

Application Deadline: March 31, 2026 (will continue to repost position until filled)

Additional Information

Paws Up Montana is a luxury ranch located 40 minutes east of Missoula. The position itself, is located at the Missoula International Airport (MSO), in Missoula, MT.

School of Community Leadership and Development