Taproom Manager Intern

Short's Brewing Co. - Elk Rapids, Michigan

Description

Calling all adventure seekers and craft beer enthusiasts! Are you ready to dive headfirst into the heart of the brewing world? Short’s Brewing Company, Elk Rapids Pull Barn is on the hunt for a spirited Taproom Manager Intern to join our dynamic team for an unforgettable summer adventure! Picture yourself soaking up the sunshine on Lake Michigan after work where you were serving up smiles and frosty pints in one of Michigan’s most vibrant taprooms.

Train and shadow to learn the ins and outs and the SBC standards of each area of the taproom (pulltender, busing tables, and general manager, event planning, music booking).
Assist in planning and executing events.
Monitor and assist in bussing, pulltending, and greeting customers as needed.
Print beer lists.
Report maintenance requests to the Maintenance Department.
Report IT issues to the IT Department.
Monitor and ensure cleanliness inside and outside the Pull Barn.
Update the website, beer lists, slats, and POS as the beers on tap are changed.
Understand how to fully operate Toast and its related hardware.
Process and audit daily deposits.
Answer the phone and transfer calls appropriately.
Work with the Bellaire brewery and the Elk Rapids Production Facility to obtain product information and monitor draft quality.
Communicate issues and beer changes with the brewers.
Change kegs as needed.
Provide floor support during service hours. The Taproom Manager Intern is required to be on the floor during high volume business hours and events “orchestrating” the service operations and providing support to the staff and customers as needed.
Ensure that the staff is providing each guest with the best possible customer service.
Manage any guest complaints or issues that come up. Problem-solve to ensure each situation is handled appropriately and every guest leaves happy. Report any of these issues on a daily basis.
Work with the food trucks to communicate events, groups and specials.
Solve any immediate operational issues (equipment, HR, etc.).
Embrace the big picture goals that encompass Short’s beliefs and philosophies.
Continue to improve product knowledge.
Lead Pre-Shift Huddles for Pulltenders.
Send a daily manager report.
Promptly report all personnel incidents to the General Manager as soon as possible.
All safety and policy issues must be reported to the General Manager immediately. No exceptions.

Qualifications

Physical Requirements:

Consistently lift and carry 10 pounds and occasionally lift and carry 50 pounds.
Frequent bending, stooping, pushing, lifting, kneeling and reaching.
Must be able to stand for the entire shift up to ten hours.
Occasionally climbs ladders.
Consistently able to use repetitive hand and wrist motion.
Work with hot, cold and hazardous equipment.
Climb stairs.
Frequent washing of hands.

Other Requirements:

Consistently utilize math skills to accurately take money, return proper change and perform calculations.
Consistently read and write orders and draft emails. Ability to complete forms.
Consistently operate phones, computers, copiers scanners and other office equipment.
Consistently and accurately use POS.
Communicate clearly with supervisors, employees and customers, verbally and written.
Frequent problem solving.
Consistently and frequently manage employees.
TIPS certified, can provide training.

Details

Type of Position: Part-Time / Internship Position
Segment of Industry: Food & Beverage Management
Salary: $18-$20 / Hour
Hours: 32 per week

How To Apply

https://www.shortsbrewing.com/careers/taproom-manager-intern/#posting-application

Application Deadline: 4/20

Additional Information

https://www.shortsbrewing.com/

housing options available

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Posted: 3/16/26

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