Disability Services Assistant
Job Title: Disability Services Assistant
Classification: C4
Department: Disability Support Resources
Updated: January 2019
Essential Functions
- Provide administrative and confidential clerical support for the office of Disability support Services including answering telephones, managing calendars and correspondence, maintaining electronic/paper record keeping systems and materials, tracking data concerning eligibility of program participants, and coordination and implementation of projects and events. This also includes clerical support for the coordination of services for faculty, staff and guests of the university.
- Interface with the Vice President’s office of Inclusion and Equity and division.
- Receive information in various forms and determine the appropriate method of processing.
- Database Management: Compile and analyze data, prepare standard and requested reports, generate correspondence, presentation materials, spreadsheets, graphics, meeting materials and other similar items using various computer software. This includes database maintenance and report generation of system for assessment and self study purposes.
- Disseminate information that requires knowledge and specialized information related to disability issues and needs of people with disabilities on campus and explanation and interpretation of established university and unit policies and procedures, and direct individuals to sources of additional information.
- Communicate effectively with other university offices (i.e. Human Resources, Facilities Services) and outside vendors to assist participants in obtaining appropriate accommodations, i.e. sign language interpreters, campus facilities.
- Provide information to students, prospective students, outside agencies, schools and visitors.
- Maintain and analyze set of complex budgetary records (Banner) by performing book keeping related the status of accounts and making recommendations as to projected budgets.
- Coordinate Director of DSR calendar/schedule/meetings.
- Monitor Groupwise calendars for DSR advisors to prepare for participant appointments.
- Assist DSR advising staff with administrative problems or concerns.
- Coordinate and schedule drivers and riders for the handicap van as well as maintain service records for the vehicle.
- Coordinate and interface with publishers and vendors outside of campus for scanned textbook services.
- Prepare and disseminate participants’ memos of participation, which are subsequently distributed by student to their faculty.
- Prepare and distribute yearly evaluation.
- Supervise/train student employees (10-20 students).
Non-Essential Functions
Not Applicable
Required Qualifications
- High school graduate or equivalent.
- Minimum of four years of relevant work experience.
- Demonstrated administrative and organizational skills.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain positive interpersonal relationships.
- Typing and spelling competency.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully use a variety of computer software applications.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Demonstrated experience to successfully coordinate large projects.
- Demonstrated experience to successfully handle multiple demands efficiently.
- Demonstrated experience to successfully organize and prioritize workload.
- Demonstrated experience to successfully handle differing situations and problems in the work routine by exercising judgement.
Preferred Qualifications
- Bachelor’s degree.
- Higher education experience.
- Supervisory experience.
- Knowledge of Americans with Disabilities Act.
Supervision Received
Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.
Supervision Exercised
Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
Physical Demands
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.