Office Assistant - BCOIS
Job Title: Office Assistant
Classification: C4
Department: BCOIS General Education
Updated: December 2025
Job Summary
This position supports the administration and continuous improvement of the general education program by organizing and scheduling assessment activities, maintaining accurate assessment data, and facilitating communication with faculty and leadership.
Essential Functions
- Assist in organizing and scheduling assessments for general education courses, including maintaining calendars, communicating deadlines, and tracking assessment activities according to established procedures.
- Support the development, maintenance, and execution of data-driven assessment processes using tools such as the Assessment Management Site, Tableau, SAS, and R, following documented workflows to ensure data accuracy.
- Prepare and distribute general education assessment materials and resources each semester under standard operating guidelines.
- Enter, update, and manage complex assessment data in multiple systems; perform routine data analysis and prepare visualizations and reports for review by leadership and committees.
- Update and maintain university-wide general education content across print, web, and internal systems, ensuring content accuracy in accordance with established content standards.
- Compile and format the general education (GE) Handbook content for publication using approved templates and tools; coordinate production tasks independently without institutional marketing support.
- Distribute general education faculty resources and guidance materials, responding to questions using established guidance and reference documents.
- Perform administrative functions to support general education operations, such as maintaining files, tracking workflow status, and preparing routine documentation; identify opportunities to improve processes within procedural limits.
- Monitor and respond to incoming communications on general education topics, providing information and clarification using documented policies and procedures.
- Provide support to faculty on GE policies and assessment processes by interpreting established guidelines and escalating issues when they fall outside standard procedures.
- Assist with the oversight and tracking of the GE budget, including recording expenditures, preparing routine budget documentation, and alerting supervisors to variances for administrative review.
- Other duties as assigned.
Non-Essential Functions:
Not Applicable.
Required Qualifications
- High school graduate or equivalent.
- Minimum of four years of relevant work experience.
- Demonstrated administrative and organizational skills.
- Experience with various computer software applications such as Microsoft Office and/or equivalent.
- Data entry experience.
- Typing and spelling competency with grammar and proofreading skills.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Demonstrated experience to successfully coordinate large projects.
- Demonstrated experience to successfully handle multiple demands effectively.
- Demonstrated experience to successfully organize and prioritize workload.
- Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgment.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications
Not Applicable.
Supervision Received
Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.
Supervision Exercised
Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
Physical Demands
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.