Community Collaboration 

Align one’s own and the organization’s priorities with the needs and values of the community, including its cultural and ethnocentric values, and efforts to support population health.

Organizational Awareness

Understand and learn the formal and informal decision-making structures and power relationships in an organization or industry, and to predict how new events will affect individuals and groups within the organization.

Relationship & Network Development 

Establish, build, and sustain professional contacts for the purpose of building networks of people with similar goals and that support similar interests.

Professionalism and Ethics

Ethics - demonstration of personal and organizational ethical decision making

Professionalism - plan for continuous professional development, service, and professionalism when addressing community health problems

Management and Leadership

Management and Leadership - demonstrates the ability to vision, develop organizational culture, address organizational change, collaboratively develop plans to address organizational and community health problems

Accountability

Hold people accountable to standards of performance or ensure compliance by effectively and appropriately using the power of one’s position or personality, with the long-term good of the organization in mind.

Analytical Thinking

Organize the parts of a situation, issue, or problem systematically; make systematic comparisons of different features or aspects; set priorities on a rational basis; and identify time sequences, causal relationships, or if-then relationships.

Writing

Use written communications in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.

Speaking &

Facilitating

Use spoken communications in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.

Performance

Measurement

Understand and use statistical and financial metrics and methods to set goals and measure clinical as well as organizational performance; commit to and deploy evidence-based techniques.

Process & Quality

Improvement

Analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design.

Collaboration

Work cooperatively and inclusively with other individuals and/or teams they do not formally lead; working together, as opposed to working separately or competitively.

Impact & Influence

Persuade, convince, influence, or impress others (individuals or groups) in order to get them to go along with or to support one’s opinion or position by understanding others’ interests and motivations, in order to have a specific impact, effect, or impression on them and/or convince them to take a specific course of action.

Interpersonal

Understanding

Accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others, especially those who may represent diverse backgrounds and very different worldviews.

Talent Development

Build the breadth and depth of the organization’s human capability and professionalism, including supporting top-performing people.

Change Leadership

Energize stakeholders and sustain their commitment to changes in approaches, processes, and strategies.

Information Seeking

Having an underlying curiosity and desire to know more about things, people, and issues, including the desire for knowledge and staying current with health, organizational, industry, and professional trends and developments. This includes pressing for more precise information; resolving discrepancies by asking a series of questions; and scanning for potential opportunities or information that may be of future use, as well as staying current and seeking best practices for adoption.

Innovation

Approach one’s work in new and breakthrough ways, including applying complex concepts, developing creative new solutions, or adapting previous solutions in promising new ways.

Strategic Orientation

Consider the business, demographic, ethnocultural, political, and regulatory implications of decisions and develop strategies designed to continually improve the long-term success and viability of the organization.

Professional & Social

Responsibility

Demonstrate ethical and sound professional practices, social accountability, and community stewardship.

Financial Skills

Understand and explain financial and accounting information, prepare and manage budgets, and make sound long-term investment decisions.

Human Resource Management

Prepared to implement staff development and other management practices that represent contemporary best practices, comply with legal and regulatory requirements, and optimize the performance of the workforce, including performance assessments, alternative compensation and benefit methods, and the alignment of human resource practices and processes to meet the strategic goals of the organization.

Information Technology Management

See the potential for administrative and clinical technologies to support process and performance improvement.

Self-awareness

Have an accurate view of one’s own strengths and development needs, including the impact that one has on others. A willingness to address development needs through reflective, self-directed learning, and by trying new approaches.

Self-confidence

Believe in the capability to successfully accomplish one’s own work. This includes confidence in one’s ability as expressed in increasingly challenging circumstances, and confidence in one’s decisions or opinions.

Well-Being

Establishes habits supporting well-being, and creates a work climate supportive of the total health of oneself and others.