Whether you're new to GVSU or returning for another semester, these key technology resources will help you get connected and ready for classes.
Set Up MFA
Multi-factor authentication (MFA) is required for student accounts. You'll be prompted when signing in. See the MFA Start Guide.
Access Your Account
Access your GVSU account and applications through the GVSU website or my.gvsu.edu. View the Access Your Account video to learn more.
Visit Service Portal
Have a question? Start with the Service Portal. It has how-to articles and a place to submit tickets for assistance.
Register Devices
Register gaming consoles, smart TVs, and other devices for campus Wi-Fi. Find out how to connect these devices using help articles.
Connect to Wi-Fi
GV-Student is the secure Wi-Fi available across campus for students. To connect or troubleshoot issues, visit the Wi-Fi help article.
Use MY.GVSU.EDU
my.gvsu.edu is your dashboard for all applications used at GVSU, including Banner, Blackboard, Navigate 360, and email.
Access software and tools included with your GVSU account to help you learn, collaborate, and stay productive from anywhere. Access all available apps through my.gvsu.edu, including these:
GVSU students have access to all the Microsoft 365 Applications at no cost. Visit the Microsoft 365 Knowledge Base article in the Service Portal to get started.
All GVSU students get free access to Adobe Express, your go-to tool for making graphics, flyers, videos, web pages, and presentations.
No design skills? No problem. Use ready-made templates, AI tools, and collaborate online with ease! Get started anytime on your browser or phone. For step-by-step instructions, visit the Accessing Adobe Express for GVSU Students Knowledge Base article in the Service Portal.
Blackboard is the university’s learning management system. Students use Blackboard for checking grades, assignments, discussion boards, quizzes, tests, and more. Go to lms.gvsu.edu to sign into Blackboard.
Blackboard How-To's in the Service Portal
Digital Skills for College Success Information (includes Blackboard walk-through)
Microsoft OneDrive is your personal network drive at GVSU. With OneDrive, you can:
- Access your files anywhere – from any device with an internet connection
- Keep your work safe – automatic cloud backup helps protect against data loss
- Share and collaborate easily – work on files with classmates in real time
- Stay connected with Microsoft 365 – seamless integration with Word, Excel, Teams, and more
OneDrive gives you flexibility, security, and convenience - whether you’re working on campus, at home, or anywhere in between. Need more help? Browse the OneDrive Knowledge Base articles for quick tips and step-by-step guides.
All current term-enrolled students and student organizations with an @mail.gvsu.edu account are eligible to use the Zoom Business license. The Zoom app is located on all GVSU lab computers. Ready to learn more and get started? Browse the Zoom Knowledge Base articles in the Service Portal for additional information and how-tos.
Stay Secure at GVSU! Protect your account, personal information, and devices with these essential security resources.
The Service Portal is a great launching point for technology support. Find help articles and submit tickets for assistance.
Find answers to even more technology questions on the Student Tech FAQ webpage.
Phone: 616-331-2101
Email: [email protected]
Walk-Up Locations: Service desks are located on both the Valley (Allendale) and City (Grand Rapids) campuses. View current hours at the bottom of the IT website.