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Guest Services

Prince Conference Center - Grand Rapids, Michigan

Description

  • Answer incoming calls and take messages for entire PCC complex
  • Provide services for all guest functions during the reservation process, check-in, check-out and during stay
  • Maintain and balance cash drawer to your shift
  • Reconcile credit card reports to guest folios
  • Maintain lobby cleanliness
  • Maintain and organize supplies at the front desk
  • Communicate information between shifts
  • Assist with daily projects such as billing procedures and updating agendas for conferees

Qualifications

High School graduate or equivalent

  • Higher education is preferred

  • Basic reading and math skills

  • Must be able to communicate and understand primary language(s) use by guests who typically visit the work location

  • Basic accounting knowledge, ability to operate calculator, and knowledge of basic computer , balance sheet, and email programs required

  • Previous experience in a customer service or hotel job preferred but not required

Details

Type of Position: Full-Time Position
Segment of Industry: Lodging Management
Salary: $11.00 / Hour
Hours: 32

Company Information

Prince Conference Center
1800 East Beltline SE
Grand Rapids, Michigan 49546
616-526-7200
Contact: Timothy Neumair

How To Apply

If interested, please send a copy of your cover letter and resume to Timothy Neumair at: tan5@calvin.edu

Application Deadline: 12/1/17

Additional Information

Please feel free to research more about our company at: princecc.com

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Posted: 10/17/17