Telecommunications Specialist-Data Networks
Job Title: Telecommunications Specialist-Data Networks
Classification: E2
Department: Information Technology
Updated: September 2014
Job Summary
The Telecommunications Specialist-Data Networks is responsible for management, installation, trouble shooting and preventative maintenance of the University Data Networks.
Responsibilities
Essential Functions:
- Responsible for data network management systems, including selection, installation, and maintenance.
- Responsible for writing specifications for data network management software and hardware.
- Design, write bid specifications, implement data network installations and monitor vendor compliance.
- Assists professional staff, Tech Group, outside technicians and contractor/vendors with system planning, project management, installation and implementation, trouble shooting, and problem resolution related to the data networks.
- Assists professional staff in preparing project specifications, implementation and final performance check out.
- Provides back-up support for Telecommunications Specialist – Voice Networks Technician.
- Supervise student employees.
- Other related duties as assigned.
Non-Essential Functions:
- Assembles and installs data network components and other communications equipment as required. Checks installed equipment for proper operation.
- Installs and repairs communication wiring/cables, splices cables, waterproofs cables, and similar duties. Performance of these duties may require working in tunnels or on ladders.
- Operates computer assisted design equipment in support of data networks.
- Specifies, trains for and monitors the use of test equipment.
- Provides technical assistance to users to determine system needs and cost.
- Ascertains equipment malfunctions using industry approved testing procedures, locates and diagnoses the nature of defect, and repairs malfunctions.
- Maintain data communication parts inventory/records; requisitions parts and equipment according to procedures.
- Update Network Management System with moves, adds and deletion of network connected devises used on University campuses and remote locations.
- Maintains accurate records of software and appropriate hardware setting, stating equipment location and features, as-built drawings of Data Network systems. Documents work performed.
- Responsible for maintaining skill level and knowledge of developments within the field by participation in training opportunities, studying manuals, and reading journals and technical publications.
- Provides technical assistance to users to determine system needs and cost.
- Updates Network Management System with moves, adds and deletion of network connected devises used on University campuses and remote locations.
Required Qualifications:
- High school graduate supplemented by an associate degree in electronics of data communications or an equivalent combination of training and experience.
- Minimum of four years of comprehensive data installation and repair facility running local and metropolitan area networks.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain positive interpersonal relationships.
- Demonstrated experience to successfully operate office equipment.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Possess strong verbal and written communication skills.
- Demonstrated ability to successfully work independently, organize own work and coordinate work activities of others.
- Working knowledge of personal computers.
- Working knowledge of electricity and electronics and sophisticated electronic testing equipment.
- Demonstrated ability to read and interpret complex electronic equipment schematics.
- Demonstrated experience to successfully work harmoniously with vendor/contractors in implementing various projects.
- Demonstrated ability to physically perform the duties of the job such as lifting equipment, laying wires in tunnels, etc.
- Ability to work under inclement weather conditions.
Preferred Qualifications:
- Bachelor’s degree.
- Supervisory experience.
- Substantial experience in construction of wire plant for voice, data and fiber.
- Experience in telephone line, trunk circuits and basic telephony principals.
- Experience in basic video and audio technology.
- Familiar with principles of compressed video distance learning systems.
- Experience in PC, printer and related equipment problem diagnostics.
Supervision Received:
Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility. .
Supervision Exercised:
Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
Physical Demands:
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
For questions regarding employment, email Human Resources. TDD Callers: Call Michigan Relay Center 1-800-649-3777.