Bookstore Receiving Coordinator
Job Title: Bookstore Receiving Coordinator
Classification: C3
Department: Bookstore
Updated: January 2019
Job Summary
Oversee shipping and receiving of selected product, including merchandise transfers between store locations. Provide backup and support to Copy Center & Web Orders.
Essential Functions:
- Receive and log bookstore shipments, including course pack orders from Copy Center.
- Check shipments for damaged goods and discrepancies. Notify buyer and /or vendor. Return damaged goods and verify credit for shortages.
- Produce receiving documents, record merchandise counts, and note discrepancies between purchase order and vendor packing slip.
- Enter receiving data on computer. Supervise the pricing and direct the placement and/or stocking of merchandise.
- Assist Warehouse Manager with textbook returns, verify quantities, and complete paperwork.
- Assist with book sell back, including: buying, cleaning, sorting, pricing, and stocking inventory.
- Assist with web order preparation and fulfillment.
- Maintain Amazon inventory using Monsoon software, ship outgoing orders, and communicate with customers via email (Allendale).
- Receive incoming Amazon orders (Allendale).
- Assist Warehouse Manager with other related warehouse and wholesale book tasks (Allendale).
- Oversee deliveries of Central Stores and Copy Center orders.
- Organize and maintain receiving room storage units.
Non-Essential Functions:
- Order supplies for receiving area.
- Assist with the data entry of requisitions and the processing of textbook invoices.
- Perform duties associated with bookstore opening and closing and oversee entire bookstore operation on selected weekends (Grand Rapids).
- Assist on bookstore sales floor and cash registers as needed at peak times.
- Operate copy machine and oversee mailroom operations in the absence of Copy Center/Mailroom Coordinator.
Required Qualifications:
- High school graduate or equivalent.
- Minimum of three years of relevant work experience.
- Experience with various computer software applications such as Microsoft Office and/or equivalent.
- Demonstrated experience to successfully operate office equipment.
- Data entry experience.
- Typing and spelling competency with grammar and proofreading skills.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully provide quality customer service
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Ability to work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications:
- Some college course work.
- Higher education experience.
- Supervisory experience.
- Some experience in a retail shipping/receiving environment.
- Familiarity with college store database management systems.
- Familiarity with materials handling equipment and procedures.
- Willingness to work flexible schedule with some evening and weekend hours.
Supervision Received:
Receives general instruction from a designated supervisor but is generally expected to work independently.
Supervision Exercised:
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division.
Physical Demands:
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.