Skip to main content
Man talking to group of people

Business Process

Graduate Badge

Grand Rapids • Face to face • 8 Credits

Organizations are placing increasing emphasis on end-to-end process thinking as a foundation for operational excellence, customer value, and digital transformation.

Overview

This badge will equip students with abilities in business process design, mapping, analysis, and improvement across functional areas such as operations, supply chain, business communication, and information systems. By integrating concepts from process modeling, quality management, and data-informed decision making, the badge enables students to understand how work flows across departments, identify bottlenecks and waste, and contribute to more efficient, responsive, and customer focused processes.

Core topics include:

  • Identifying bottlenecks, redundancies, and source of waste in processes.
  • Applying basic data-informed problem-solving.
  • Writing clear, concise and audience-focused business documents(emails, memos, short reports)
  • Preparing and delivering organized, persuasive presentations using appropriate visuals.

This badge is designed to provide students with little business experience or training with a deeper understanding of business processes with a focus on how to become a stronger individual contributor and future leader. The need for this areas of focus is validated by discussions with a variety of key stakeholders that include current students/faculty, alumni, advisory boards, corporate partners and local businesses.

A digital badge, or badge, is a record of achievement that recognizes a student's completion of a coherent and meaningful academic experience. GVSU offers both credit and non-credit bearing badges as digital credentials. Credit-bearing badges include anywhere from 0.5 to 15 academic credits and may include additional noncredit criteria. Credit-bearing badges are also posted to the academic transcript.

Admission Information

Admissions to complete a digital badge is open to both degree and nondegree seeking students. If you are not currently a Grand Valley student, start your application here.   

For current GVSU students:

  • Declare your badge via myBanner. Login to Banner Self-Service, click on Student, Student Records, Add a Certificate or Badge to your Program, Select the appropriate badge from the drop down list, and click Submit.
  • Speak with the appropriate badge coordinator to ensure criteria are being met. You will be able to track your progress toward the badge in myPath as well!
  • Once you are done with the requirements, apply to receive the badge via myBanner.
  • Once the completion of your badge has been verified, the badge will be posted to your student record and will be viewable on your transcript. In addition, your digital badge will be posted on Credly.com.

Business Process badge at GVSU.

Seidman College of Business

Erika Morrison, Director, Executive and Corporate Education
50 Front Ave SW, suite 1031 
(616) 331-7026
[email protected]

Career Opportunities

Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.

Top skills
  • Reading Comprehension
  • Critical Thinking
  • Active Learning
  • Active Listening
  • Speaking
Earnings statistics
Annual Earnings Percentile
$ 59,106.50 10%
$ 77,678.79 25%
$ 98,859.46 50%
$124,676.44 75%
$148,209.81 90%

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Top skills
  • Active Listening
  • Speaking
  • Monitoring
  • Reading Comprehension
  • Coordination
Earnings statistics
Annual Earnings Percentile
$ 48,594.87 10%
$ 67,670.85 25%
$ 99,204.84 50%
$154,472.45 75%
$220,919.46 90%

Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.

Top skills
  • Complex Problem Solving
  • Critical Thinking
  • Judgment and Decision Making
  • Active Listening
  • Writing
Earnings statistics
Annual Earnings Percentile
$ 44,415.89 10%
$ 58,523.45 25%
$ 76,690.04 50%
$ 97,635.68 75%
$131,365.83 90%

Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.

Top skills
  • Reading Comprehension
  • Critical Thinking
  • Active Learning
  • Active Listening
  • Speaking
Earnings statistics
Annual Earnings Percentile
$ 62,830.25 10%
$ 81,858.89 25%
$111,843.03 50%
$156,148.36 75%
$196,160.85 90%

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Top skills
  • Active Listening
  • Speaking
  • Monitoring
  • Reading Comprehension
  • Coordination
Earnings statistics
Annual Earnings Percentile
$ 47,128.90 10%
$ 66,860.38 25%
$102,566.86 50%
$163,594.49 75%
$246,142.30 90%

Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.

Top skills
  • Complex Problem Solving
  • Critical Thinking
  • Judgment and Decision Making
  • Active Listening
  • Writing
Earnings statistics
Annual Earnings Percentile
$ 45,244.56 10%
$ 59,782.10 25%
$ 80,357.40 50%
$109,720.11 75%
$150,450.58 90%
A "Most Innovative School"
- U.S. News and World Report
117K
GVSU Alumni in Michigan
100%
Students Obtain Employment after Graduation

Request Information

Loading...


Page last modified May 7, 2026