Policy Details
Date of Last Update
10/20/2015
- Senior Leadership Team
Responsible Office
GVSU Laker Store
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Laker Store Policy
SLT 6.21
Policy Statement
GVSU Laker Store is dedicated to serving the students of Grand Valley State University with resources, which enhance the University’s mission and image.
Procedures
Textbook Locations
GVSU Laker Store - Allendale carries the textbooks and supplies required for classes taught on the Allendale campus and for those taught in Holland and other “satellite” locations across the state. These are available online at http://lakerstore.gvsu.edu or by calling toll free at 866-299- 0001.
GVSU Laker Store – Robert C. Pew Grand Rapids Campus carries the textbook and supplies for classes taught in Grand Rapids, including those at the Cook-DeVos Center for Health Sciences.
Other Merchandise
Both store locations offer a selection of GVSU imprinted clothing
and gifts, greeting cards, leisure reading books, school supplies, and
a full line of computers and accessories, including Apple products.
The leisure reading department includes a faculty book section.
Faculty who publish are encouraged to notify the GVSU Laker Store
staff, and we will add the title to our inventory.
Discounts, Sales and Promotions
GVSU Laker Store attempts to maintain pricing policies that are
reasonable, fair and consistent. As a result, the same pricing is made
available to students, faculty and staff. Sales and promotions are
announced in advance on the GVSU Laker Store website and the
University bulletin board, in addition to fliers and posters across
campus. The same promotions are made available at both store locations.
Merchandise Returns Policies
Textbooks may be returned for a full refund through the first
week of classes with a valid receipt. Specific deadlines are announced
each semester. Other merchandise can generally be returned within a
reasonable period when accompanied by a valid receipt. Merchandise,
other than textbooks, will be accepted for an exchange when no receipt
is presented. Refunds for purchases paid with cash or check will be
refunded in cash, while returns for credit card purchases will be
credited to the card.
Book Sell Back
GVSU Laker Store conducts a daily textbook sell-back at both
store locations. Generally, sellback values increase near the end of
each semester, and the majority of students sell their books during
final exam week. Books that will be used at GVSU in the coming
semester are purchased by the bookstore at 50% of the new book retail
price until store quotas are met. Books that are not being used at
GVSU may be purchased at 5-30% of retail price as long as they are
current editions.
Textbook Orders
To insure the arrival of textbooks for the start of classes and
to offer students an opportunity to sell their books at the end of the
term, it is requested that faculty submit textbook orders by published
deadlines. Textbook orders need to be in the bookstore by October 25
for winter semester, by February 25 for spring-summer semester, and by
March 25 for fall semester. Requisitions may be submitted on-line in
the faculty access section of the bookstore’s website at http://lakerstore.gvsu.edu/
For access information, please consult your department coordinator. When submitting a requisition, please provide accurate ISBN information to insure that the correct book is ordered. GVSU Laker Store staff also appreciate notification that “no books are required” for a class when appropriate.
Coursepacks
Faculty may choose to create coursepacks for sale through the
bookstore. This may be done by working with a custom publisher, which
manages copyright clearances and copying, or through the University’s
Copy Center. In the latter case, faculty must perform copyright
clearances themselves. Letters from publishers authorizing copying of
materials, together with a complete and final version of the
coursepack, should be forwarded to the appropriate bookstore location
well in advance before the start of the semester. The textbook manager
will arrange for copying, return the original to the faculty member,
and place coursepacks on the shelf in time for the start of the semester.
Desk Copy Loans
Publishers will not honor requests for desk copy loans from
bookstore personnel, so such requests should be made directly to the
publisher. Faculty requiring a desk copy of an adopted textbook should
contact their publisher representative for additional information.