LAKERS TOGETHER: COVID vaccine required by September 30. Face coverings required indoors.
How to Use Google Meet
When working with students, you’ll be expected to facilitate your meetings through Google Meet, a collaboration software offered to you as a GVSU student.
Google Meet allows for you to:
- Use your GVSU credentials for logging in
- Connect to other Google products (doc sharing, email, calendar, etc.)
- Meet students through a variety of mediums (video, audio, and chat)
This is an amazing platform for meeting with others, and this page will help you feel more comfortable using the features. For support using Google Meet, visit the Google Meet Help page.
- Make sure you’re logged into your student Gmail account (or whatever account your employer has asked you to use). If you have trouble logging in, contact the IT Helpdesk.
- Find a reliable network from which to work -- technical issues can happen at any time, but it’s best to prepare ahead of time with a trustworthy signal, if you can
- Get yourself in a quiet space, free from a lot of background noise
- Situate yourself in as neutral a zone as you can (blank backdrop, nothing identifiable, no posters, signs, distractions, etc.)
- Depending on how your employer ensures you know when you’re meeting with a client, make sure you have that determined before setting up your appointment.
Setting Up the Appointment
Google Meet’s homepage is a randomized image every time. Please note that this is just a singular representation of its homepage. It may look a little different when you log in.
The key feature of the homepage that you should know about is the “Join or start a meeting” option on the right side, midway through the page. If your employer or coordinator has already set up an appointment for you, please click that button and enter the name of the meeting you’re aiming to join (You should be provided with the name of the meeting).
If you are responsible for creating the meeting, click that button and choose a name for your meeting. Though your employer may have an established protocol for how to name your meeting, we recommend that you do the following:
- Use your first name only, if you'd like to have some sort of identity (ex. Sam).
- Use your service's name and a number to distinguish yourself from another employee (ex. Tutoring12).
You will be prompted to allow for Google Meet to have access to your camera. Please note that it is generally advised to make yourself visible to your client (see image). *for more information about accessibility protocol, please review the How to Do Your Job Online resource.
At this point, click “join now,” available on the right-hand side of the page.
After joining the meeting, please note that you’ll be given sharing information. From this information, you’ll have the invitation links available for however you are being asked to invite your client.
- Share the link to the meeting with another student via email or chat (whichever feature was used to set up the appointment).
- Invite someone if you know their credentials.
- Allow for someone to call in via phone number and pin.
Engaging in a Meeting
When working with another student, please note that most of your interaction may take place just through video. For information about how to design the best space for working on video, please see the How to Do Your Job Online resource. Some of the features available to you are all located at the bottom of the screen.
- Microphone -- this will enable or disable your microphone
- Ending the call/hang up -- this will end your appointment
- Camera -- this will enable or disable your camera
- Turn on captions -- this will enable captions for your viewing
- Present now -- this will allow for your client to see your screen
All of those features mentioned above are also available to your client.
The icons at the top right-hand side are also important. They cover:
- People (in the meeting)
- Chat (for visual text communication) -- if you're hoping to share documents through document sharing or share other resources, feel free to use the chat feature for sharing links
As mentioned before, if you have any links available to you, feel free to send them to your client via chat or email.
Here are a list of resources available that might be helpful to you:
- Virtual Knowledge Market -- The Knowledge Market is dedicated to providing services for all GVSU students, no matter their location. We now offer online support in two ways: online peer consultations during open hours and a database of browsable resources that are available 24/7.
- Learning Online at GVSU -- Take the time to explore this site to learn more about your options for online and hybrid learning at Grand Valley State University.
GVSU Libraries Website -- “Ask a question” and someone will help you through chat.
Ending the Call
When ending your call with a client, be sure to address the following:
- Do they need another service? -- connect the student to other services if there are other needs that should be met, but not by you and your service.
- Have all their questions been handled to the best of your ability? -- this will show the student how much you were able to accomplish and will also enlighten them to what other topics they can bring to someone else or back for another meeting later.
- When hanging up, be sure to explain that when you push the phone icon, it will just end the call immediately. Please do not just hang up on the student.
You're done! Good job.