Online Support

The Knowledge Market is dedicated to providing services for all GVSU students, no matter their location. We now offer online support in two ways: online peer consultations during open hours and a database of browsable resources that are available 24/7.


What kind of online support are you looking for?

Peer Learning or Learning on Your Own


Online Consultations

The Knowledge Market is piloting a new virtual service as part of Grand Valley’s mission to bring campus services to students everywhere. Starting in February 2020, students will be able to receive online peer support; peer consultants from research, speech, and writing will be available to meet with any student anywhere they are during any open hours via Google Hangouts Meet.

The features that will be available include:

  • Video
  • Audio
  • Screen sharing
  • Chat
  • Document sharing
  • Closed captioning

To meet with a consultant, please click the "Drop In Now" button below during open hours. You’ll be redirected to our virtual “front door,” and a consultant will be there to help you find the right service.

Drop In Now



As mentioned above, we'll be using Google Hangouts Meet, which is a feature in the Google Suite. This is a free service to you as a Grand Valley student; just be sure to use your student Gmail account. Additionally, if you want to learn more about Google’s privacy policy, you can review that material through that link. 

This is a pilot program, which means we’re still working out the system; we’re learning too. We’d love feedback so that we can refine this service by September 2020, when we launch campus-wide with online consulting. We encourage you to provide feedback via the survey at the end of your consultation.


Hours for Online Consultations (Spring/Summer)

 

Research

Writing

Presentations

Monday

10:00 AM – 6:00 PM

10:00 AM – 6:00 PM

10:00 AM – 4:00 PM

Tuesday

10:00 AM – 6:00 PM

10:00 AM – 6:00 PM

10:00 AM – 4:00 PM

Wednesday

10:00 AM – 6:00 PM

10:00 AM – 6:00 PM

10:00 AM – 4:00 PM

Thursday

10:00 AM – 6:00 PM

10:00 AM – 6:00 PM

10:00 AM – 4:00 PM


Browse the Resource Market

To browse our many Knowledge Market resources, click through the following four categories. If you can’t find what you’re looking for, feel free to use the search bar or contact us so we can better help you.