HelpDesk

• If you have not logged in before, you will need to call Records @ 616-331-3327
• If you have logged in before, you will need to call the Help Desk @ 616-331-2101 to have your account unlocked
• If you are not disabled and would like your Self Service Banner (SSB) Password to be reset, follow these instructions.

• You will first need to download SPSS by following the instructions.
• In order to use SPSS on your computer, you will need an access code.  You can enter your request by clicking here and then clicking on the link for "Request an SPSS Code"

• Click here and select the "Register a Gaming Device" link to register your system on the network
  • When registering please make sure to choose either wired or wireless, a system cannot be registered on both.
• If you are registered on the wireless network, use GV-Guest.  If you continue to have problems please contact the Help Desk.

• Students can checkout laptops, phone chargers, and iPads from the Help Desk at 010 LIB.
• Faculty/Staff can checkout Audio Video equipment and other technology by going here, and clicking on the link for A/V equipment.

• Click here and follow the directions to print from your laptop.
• For more information about GVPrint click here.

Many systems require a secure connection to the GVSU network via a Virtual Private Network (VPN).

If a system requires VPN access; click on links below for instructions

• Windows 7
• Windows 8 or 10
• Mac OS X
• iOS (iPhone iPad)
• Android

To access your student data files stored on the server use this link:  https://mystudentdata.gvsu.edu/

In addition, many systems require a secure connection to the GVSU network via a Virtual Private Network (VPN).

If a system requires VPN access; click on links below for setup instructions

• Windows 7
• Windows 8 or 10
• Mac OS X
• iOS (iPhone iPad)
• Android

Click here to see more Frequently Asked Questions.