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Frequently Asked Questions

  • If you have not logged in before, you will need to call Records @ 616-331-3327
  • If you have logged in before, you will need to call the Help Desk @ 616-331-2101 to have your account unlocked
  • If you are not disabled and would like your Self Service Banner (SSB) Password to be reset, follow these instructions.
  • After January 15, 2018, use your GVSU network credentials to login into Self Service Banner (SSB).  Find out how you can reset your own network password here.
  • Coming soon in Winter 2018, use your GVSU network credentials to login into Internet Native Banner (INB).  Find out how you can reset your own network password here.
  • Click here and select the "Register a Gaming Device" link to register your system on the network
    • When registering please make sure to choose either wired or wireless, a system cannot be registered on both.
  • If you are registered on the wireless network, use GV-Guest.  If you continue to have problems please contact the Help Desk.

Many systems require a secure connection to the GVSU network via a Virtual Private Network (VPN).

If a system requires VPN access; click on links below for instructions

 

To access your student data files stored on the server use this link:  https://mystudentdata.gvsu.edu/

In addition, many systems require a secure connection to the GVSU network via a Virtual Private Network (VPN).

If a system requires VPN access; click on links below for setup instructions

Click here to see more Frequently Asked Questions.

IT Notifications

Office 365

Office 365

Office 365 is now available for all Faculty, Staff, and Students!

Students: How to Access your Network Data Drives in the New Windows 10 Computer Labs

Students: How to Access your Network Data Drives in the New Windows 10 Computer Labs

GVSU's PC Computer Labs are upgrading to Windows 10 for Fall 2017 and accessing your network data drive will look different.

Network Self-Service Password Reset Option!

Network Self-Service Password Reset Option!

Reset your network password without contacting the IT Helpdesk!

View More IT Notifications

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