IT HelpDesk

If you have not logged in before, you will need to call Records @ 616-331-3327
If you have logged in before, you will need to call the Help Desk @ 616-331-2101 to have your account unlocked
If you are not disabled and would like your Self Service Banner (SSB) Password to be reset, follow these instructions.
After January 15, 2018, use your GVSU network credentials to login into Self Service Banner (SSB). Find out how you can reset your own network password here.
Coming soon in Winter 2018, use your GVSU network credentials to login into Internet Native Banner (INB). Find out how you can reset your own network password here.

You will first need to download SPSS by following the instructions.
In order to use SPSS on your computer, you will need an access code. You can enter your request by clicking here and then clicking on the link for "Request an SPSS Code"

Click here and select the "Register a Gaming Device" link to register your system on the network
- When registering please make sure to choose either wired or wireless, a system cannot be registered on both.
If you are registered on the wireless network, use GV-Guest. If you continue to have problems please contact the Help Desk.

Students can checkout laptops, phone chargers, and iPads from the Help Desk at 010 LIB.
Faculty/Staff can checkout Audio Video equipment and other technology by going here, and clicking on the link for A/V equipment.

Many systems require a secure connection to the GVSU network via a Virtual Private Network (VPN).

If a system requires VPN access; click on links below for instructions

To access your student data files stored on the server use this link: https://mystudentdata.gvsu.edu/

In addition, many systems require a secure connection to the GVSU network via a Virtual Private Network (VPN).

If a system requires VPN access; click on links below for setup instructions

GVSU's PC Computer Labs are upgrading to Windows 10 for Fall 2017 and accessing your network data drive will look different.

Are you new to Windows 8 or Windows 10? Accessing your network drive using these operating systems is different.