GVSU Accounts

A wide variety of technology services and computing resources will support your work at Grand Valley State University.  Before you can take advantage of those services, you must have a G-number and a GVSU network account and password.

Getting Started

  • New and Incoming Students will receive their G-number and Network/Email account information (username and password) in their student portal.
  • New Faculty and Staff will receive their G-number and Network/Email account information from their supervisor or department coordinator. A network account is required to complete a procurement request for a GVSU issued computer.
  • If you do not know your G-number please contact the Registrar's office at (616) 331-3327.
  • If you do not know your Network/Email account information (username and/or password) please contact the GVSU IT Service Desk at (616) 331-2101.
  • Non-GVSU affiliates can connect to the GV-Visitor WiFi network without a Grand Valley account. Instructions can be found in the GV-Visitor Wi-Fi Network knowledge base article.
  • Non-GVSU affiliates that require a Guest Network/Email account must be sponsored by a GVSU faculty/staff member. Please send the details of your request to [email protected]. All Guest account requests are subject to IT administration approval.

Faculty & Staff Accounts

GVSU Faculty and Staff are able to reset their password in several ways. They are as follows: 

Option 1 - Okta: Passwords can be updated and managed through Okta. 

Option 2 - GVSU Windows Computers: The following are instructions for resetting a password using a GVSU Windows computer. 

  1. Faculty and staff can reset a password through the Self-Service Password Website. Please click Reset Network Password then follow the steps. 
  2. Passwords can also be changed by pressing CTRL-ALT-DELETE, selecting Change a Password and following the steps. Please note that faculty and staff can change the username after OFFICE\ to reset the password to other accounts, like generic/sponsored accounts. 
  3. Additional directions on how faculty/staff accounts can reset passwords can be found on the Changing Your Faculty/Staff Network Password website. 

Option 3 - GVSU Mac Computers:  The following are instructions for resetting a password using a GVSU Mac computer. 

  1. Faculty and staff using GVSU Mac computers should reset their passwords through Enterprise Connect. If a password is not reset through Enterprise Connect, a user may not be able to log into their computer and have issues syncing. To resolve this, a user should shut down their computer, come to campus, plug into an Ethernet cable, turn on their computer, and log in with their most updated password. 
  2. Additional directions on how faculty/staff accounts can reset passwords can be found on the   Changing Your Faculty/Staff Network Password website. 

Faculty and Staff Password Requirements

Your GVSU Network account will be used to login to the following:

  • Your GVSU issued computer
  • GVSU Faculty/Staff Wireless
  • Labs & Classrooms (add @Office at the end of your username when logging into these computers)
  • Outlook (the following username will work when receiving email [email protected], [email protected], [email protected])
  • Blackboard
  • myBanner
  • Banner Admin

Note:  If you changed your name and you would like your username to change, visit www.gvsu.edu/myname for further instructions.

  • OnBase Information
  • To have your Onbase Account password reset call the Service Desk at 616-331-2101.
  • To request Onbase access, contact your department coordinator who will work with the appropriate office for access.

Downloading, Installing and Setting Up Ivanti Secure Access VPN

  • To reset or unlock your Banner Workflow, call the IT Service Desk at 616-331-2101.
  • To request Banner Workflow access, contact your department coordinator who will work with the appropriate office for access.

Student Accounts

Self-Service Password Reset Website

Your GVSU Network account will be used to login to the following:

  • Gmail
  • Computer Labs
  • Wireless
  • Laker Jobs
  • My Student Data
  • myBanner

Note:  If you changed your name and you would like your username to change, visit www.gvsu.edu/myname for further instructions.

  • Students can access their saved files via https://mystudentdata.gvsu.edu.
  • Log in with your GVSU email address and password.
  • Once logged in you can upload and download files to your private network storage drive.
  • All undergraduate and graduate students who have registered for classes should have a Handshake profile linked to their student email. Log in to Handshake using your GVSU network credentials.

Page last modified October 3, 2023
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