LAKERS TOGETHER: Grand Valley is preparing for successful learning experiences when classes resume on Aug. 31. Learn more about the plan for fall in this handbook.
Make an appointment to meet virtually with a consultant specializing in research, digital skills, writing, or presentations!
Check out our Resource Market for guide sheets, citation help, and topic ideas!
We can help you select topics, find information, evaluate sources, and create citations for your assignments.
Learn more about Research Consultants.
We can help you create and revise digital projects, navigate technology for media production, and understand digital ethics.
Learn more about Digital Consultants.
We can help you brainstorm, organize content, revise your writing, and polish drafts.
Learn more about Writing Consultants.
We can help you with topic selection, organization, supporting materials, and delivery.
Learn more about Speech Consultants.
The Knowledge Market provides online consultations so you can access our services from wherever you are! We use Google Meet, which is a video chat platform in the Google Suite. This is a free service to you as a Grand Valley student; just be sure to use your student Gmail account. The features available include:
To schedule an appointment or drop in during open hours, click "Make an Appointment" below. To talk to a receptionist about what service to use or to ask questions about the Knowledge Market, click "Speak with a Receptionist" during open hours.
Fall hours will be announced in late August.
Are you comfortable with technology and interested in helping your peers? Apply to be a digital consultant! Digital consultants:
The Knowledge Market works around student class schedules and provides paid training. Communication skills and completion of WRT 150 (or equivalent credit) are required. For more details, including preferred coursework, please view the position description on Handshake.
The Knowledge Market receptionist will help you get started. Don't worry if you aren't sure which service you need! Just tell the receptionist what you're working on, and we'll find the right consultant to help you.
Consultations are most productive if you
Consultations are 30-50 minutes long, and the content of every session is different because consultants are focused on your individual needs. Expect a friendly conversation with a highly-trained peer that will end with a plan for improving your project. Feel free to come back with new drafts of your project or more questions!
1. How can I get help with my assignments while learning online?
The Knowledge Market is committed to providing students with as much support as we can. Though we consider the face-to-face experience to be our staple service, we are adapting to the needs of our GVSU community; we are dedicated to making your online experience as “face-to-face” as we can.
In our effort to support students from remote locations, we’ve created the following resources:
Virtual Knowledge Market Consultations, drop-in or make an appointment. If you want to talk directly with a peer consultant about any thoughts related to research, data, writing, or presenting, this is the service for you. We’ll have consultants available for you from our four services, willing to have a focused conversation with you -- person to person. Please see FAQ #2 for more information about how we facilitate person-to-person virtual consultations.
Resource Market, a database of “learn on your own” resources related to your needs. If you’re just looking for help from home and you don’t need a person there to guide you, feel free to browse or search our database of pages, handouts, and links. It’s our own library of topics students often want to learn more about. If you can’t find what you’re looking for in the collection, feel free to leave a suggestion! Feedback is always welcome.
2. It says on your website that you offer consultations through Google Meet. How does that work?
Sometimes a conversation is the best way to figure out what you need. At the Knowledge Market, we’re choosing to use Google Meet to make sure every student has a chance to have those conversations with fellow students. Google Meet is available to all students at GVSU, since everyone has been issued a Gmail address. In this way, you only need to be logged into your student account to find us.
What to expect -- you can connect to a consultant in two ways:
The consultant will be available via video, audio, and chat. You only need to be present to meet with them -- feel free to share your needs with the consultant as you feel comfortable. While working with the consultant, you’ll have access to:
The consultant has been trained to help you learn how to use all of these features as you go!
3. What if I don't know what service I want? Can someone still help me?
Of course! One of the unique qualities of the Knowledge Market is our sincere belief that all questions are welcome. We’re bringing that perspective online for you. If you’re unsure of how you need help or with which service you should meet, fear not! By clicking this link, you’ll be invited to our “waiting room” where a receptionist will be there, on video, to answer any of your questions. They will be trained to notice the important features of your support interests, and they can get you set up with whichever Knowledge Market service best suits your needs.
4. Do I have to be on camera when I work with a consultant?
Short answer: no. We want to make sure that you have a real person-to-person experience with our Knowledge Market consultants. In this way, our staff will always meet you with video, audio, and chat turned on. You do not need to be on camera or have audio on -- we completely understand you wanting to customize your experience as you see fit.
The only thing we require when working with students online is that you stay present and engaged. If you’d like to do that through chat, that is totally fine! If it’s easier for you to be visible or audible, then we are here and ready to help in those ways too!
5. Can I just email my assignment to someone?
Short answer: no. The Knowledge Market is a person-to-person service, which means we need you each time we talk about your assignment. We do not allow for students to “drop off” work. Your goals and support interests are much clearer to us if you explain them to us “in person”; this means we expect you to be present in whatever way works best.
If you have any questions about our Knowledge Market mission, vision, and values related to collaboration and consulting approach, feel free to visit our About Us page.
6. Can I send my session summary to my professor?