Intercultural competence refers to knowledge, skills, and personal attributes needed to live and work in a diverse world. This includes cultural sensitivity, intercultural communication skills, open personal and collective attitudes toward other cultures, and deep knowledge about other cultures.

Our working definition is that intercultural competence is the ability to work successfully within and across various cultures. According to theorists, “The components of intercultural competence are knowledge, skills, and attitudes, complemented by the values one holds because of one’s belonging to a number of social groups, values which are part of one’s belonging to a given society (Byrum, Nichols, and Stevens, 2001).” This definition has served as the foundation upon which we have built the certificate.