digital transformation


While our mission of education has withstood the test of time for decades, how we go about fulfilling this mission has continued to evolve. In order to proactively innovate, modernize, optimize, and design our services and capabilities, we will be embarking on a collaborative process of creating our digital transformation roadmap. On this journey, participation and insights from students, faculty, and staff will be of critical importance in establishing our University's digital strategic priorities, competitiveness, and needs. 


The Information Technology Division is actively engaging our community of students, faculty, staff and administrators in gathering experiences, needs and priorities as we work together to create our collective digital future.

arrow pointing to the right with 5 areas of assessment

Throughout January and into February 2021, a Digital Maturity Survey was developed and facilitated to gather faculty, staff, and administrator perspectives on the digital maturity of the university across 5 key dimensions:

  1. Strategy
  2. Culture
  3. Organization
  4. Capabilities
  5. Stakeholder Journeys

Workshops in April and May 2021 were scheduled with key stakeholders on campus to discuss three strategic areas:

  • Teaching & Learning
  • Student Experience
  • Recruitment and Administration

Info-Tech Research Group led the conversation with GVSU input with a goal to assess and analyze strengths and weaknesses as well as to explore lessons learned from the pandemic. While the work is dynamic, opportunities exist to: enhance education, improve student success, improve research, and generate efficiencies in operations and business practices.

A faculty survey was facilitated in Fall 2021 to hone in on areas of opportunity, exploring new aspirations, scenarios, and journeys around technology for instruction, research, creative, and scholarly activity.

Stay tuned for additional opportunities to help shape our collective future!


DX Definition:

"In the context of sweeping social, economic, technological, and demographic changes, digital transformation (Dx) is a series of deep and coordinated culture, workforce, and technology shifts that enable new educational and operating models and transform an institution’s operations, strategic directions, and value proposition."


Digital strategy answers: "What is our value proposition, and why the organization needs to change."

Whereas, IT strategy answers: "How will technology support our digital strategy?"

Digital Strategy targets:

  • Clear goals
  • Unified efforts
  • Executive support
  • Institutional value propositions
  • Iteration and incremental gains
  • Business transformation (culture, workforce, strategy) supported by technology