Development Data Assistant
Job Title: Development Data Assistant
Classification: C4
Department: WGVU Public Media
Updated: June 2023
Job Summary
As a member of the WGVU TV Traffic Department, this position serves as support for the TV Program Manager to ensure that over-the-air broadcast is properly maintained. This individual also assists the WGVU Development Department with the planning, coordination, execution, and daily management of WGVU gift processing and pledge entry; financial reconciliation and reporting; information reporting and analysis; and biographical data and maintenance.
Essential Functions
- Process and oversee gifts and pledges (cash, checks, securities, gifts-in-kind, credit cards, bank drafts, matching gifts, payroll deductions) from members and other constituents of the station based on current policies and procedures.
- Oversee proper and timely gift recording and receipting.
- Accurately determine appropriate gift designation and account for correct gift/pledge reporting.
- Oversee the management of donor pledges, including delivering regular reminders on lapsed pledges.
- Protect and enforce the privacy of member records, including the management, organization, and security of member files.
- Pull lists as needed for direct sales, telemarketing, Showplace, pledges, development department, etc…
- Maintain a high level of quality control and accountability according to WGVU’s Privacy Policy.
- Maintain the data used on all correspondence that incorporates member giving, including official tax receipts.
- Liaison with members regarding questions related to their giving records, policies, and procedures.
- Process and report daily financial contributions and records.
- Administer matching gift program/paperwork.
- Compile and logically format data and reports on a routine basis.
- Attend community meetings/events to represent WGVU.
- Enter underwriting contracts into ProTrack software for scheduling.
- Ensure TV & radio spots are placed correctly.
- Prepare daily program logs for radio & TV stations.
- Act as back-up to Programming Manager when Programming Manager is unavailable.
- Liaison with viewers regarding TV programming and schedule.
- Copy editing of external communications.
Non-Essential Functions
Not Applicable
Required Qualifications
Required Qualifications: (This section is locked for editing because the required qualifications are standardized. If you have any questions, please contact Human Resources.)
- High school graduate or equivalent.
- Minimum of four years of relevant work experience.
- Demonstrated administrative and organizational skills.
- Experience with various computer software applications such as Microsoft Office and/or equivalent.
- Data entry experience.
- Typing and spelling competency with grammar and proofreading skills.
- Possess strong verbal and written communication skills.
- Demonstrated experience to successfully provide quality customer service.
- Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
- Demonstrated experience to successfully coordinate large projects.
- Demonstrated experience to successfully handle multiple demands efficiently.
- Demonstrated experience to successfully organize and prioritize workload.
- Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgement.
- Demonstrated experience to successfully work under pressure and meet deadlines.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications
- Some college coursework.
- Gift processing experience.
- Public Media experience, including familiarity with PBS/NPR/WGVU content.
- Experience working with a Customer Relations Management (CRM) software program.
Supervision Received
Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.
Supervision Exercised
Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
Physical Demands
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.