Career Center Office Assistant - City Campus

Job Title: Career Center Office Assistant – City Campus

Classification: C4

Department: Career Center

Updated: March 2023

Job Summary

Manages Career Center administrative operations including oversight of the City office front desk area, supervision of student staff, employer recruitment requests and management of departmental budget.

Essential Functions

  • Responsible for the coordination/completion and the quality of the clerical work for the Career Center which includes answering telephones, providing information, or routing calls to appropriate person; open and route incoming e-mail,
  • Respond to student inquiries as needed and make appropriate referrals;
  • Manages all monetary transactions for large scale career fairs and events.
  • Responsible for ordering office supplies; process various university forms;
  • Responsible for learning new technology related to maintaining and updating files and record keeping systems,
  • Monitors departmental Workday accounts and purchasing cards
  • Oversees budget reports and reconciles the reports with the department/office records;
  • Generate reports, correspondence, presentation materials, packets and/or handouts, spreadsheets and graphics, and other similar materials using computer systems;
  • Coordinate on-campus events and programs by reserving rooms, ordering AV equipment and assists with hosting the functions;
  • Coordinate and schedule on-campus interviewing using web-based employment system.
  • Facilitate and manage employer visits to GVSU, including on-campus interviews, accounting, recruiting, company information sessions, employer tabling activities, and networking events
  • Provide daily supervision and training of student assistants;
  • Provide overall administrative leadership related to continuity of services and training of student staff between both office locations
  • Other related duties and/or special projects as assigned.

Non-Essential Functions

Not Applicable.

Required Qualifications

  • High school graduate or equivalent.
  • Minimum of three years of relevant work experience.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated experience to successfully maintain positive intercultural and interpersonal relationships.
  • Demonstrated experience to successfully operate office equipment.
  • Demonstrated experience to successfully provide quality customer service.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Possess strong verbal and written communication skills.
  • Typing and spelling competency.
  • Demonstrated experience to successfully to use various computer software applications.
  • Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
  • Demonstrated experience to successfully perform mathematical calculations with speed and accuracy.
  • Excellent grammar and proofreading skills.

Preferred Qualifications

  • Some college course work.
  • Higher education experience.
  • Supervisory experience.

Supervision Received

Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised

Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division. 

Physical Demands

  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.


Page last modified October 13, 2026