At third from left is Shane Scherer, director of the GVSU Military
and Veteran Resource Center, accepting an award from the Michigan
Veteran Affairs Association. Kara Van Dam, vice president and chief
executive of GVSU Omni, is third from right.
The GVSU Peter Secchia Military and Veteran Resource Center was
recognized for innovating the onboarding process for veteran students
at the Michigan Veteran Affairs Association Leadership Summit on May 12.
The MVAA presented Grand Valley with an Impact Award for its new
virtual orientation model, which increases access to materials and
information for incoming military and veteran students.
Shane Scherer, director of the GVSU Military and Veteran Resource
Center, said that under the old model of a single specific date and
time for orientation, student attendance was below 20 percent.
“We developed an on-demand learning module with e-Learning, so
[students] could do it in the comfort of their own home when it makes
sense to them,” Scherer said.
Scherer added that the center added a series of open houses early in
the academic year to continue the community-building aspect provided
by the old in-person model.
Grand Valley’s Bridge Team developed the center’s orientation module.
“By transforming orientation into a scalable and accessible
onboarding experience, the resource center has expanded access,
strengthened engagement and improved long-term success for
military-connected students,” said Terry Sabo, director of the MVAA.
The new virtual orientation model will launch for GVSU military and
veteran students at the beginning of the fall semester.
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A Detroit News article centered on university governance and a Brookings article called the Thompson Scholars program a model solution for increasing access for students from middle-income families.
Now working in the Division of Enrollment Development and College Futures, Ngassa discusses how his background serves as a bridge between enrollment and academic affairs.