Grand Rapids Griffins
Griffin
Experience Information
Employer: Grand Rapids Griffins
Job Title: Game Operations Intern
Major: Sport Management
Received Credit: Yes
Paid: Yes
Abroad: No
Description of the Organization
Grand Rapids Griffins are an AHL hockey team, affiliated with the Detroit Red Wings.
Description of the Tasks/Projects Completed
Assisted with box office setup, sales, will call, and customer service duties, participated in promoting all Griffins ticket-related activities, including distributing flyers and collecting names, and supporting other ticket sales programs as determined by management, and ensured high-quality customer service for all Griffins patrons.
Skills/Knowledge Gained Through The Experience
I gained the ability to use a CRM system, as well as learning customer service skills.
Favorite Part of the Experience
My favorite part was working in a casual environment and working with people that I eventually became friends with.
How the Experience Influenced Future Career Goals
It gave me insight to how things are run behind the scenes of sporting events.
Internship Format
In Person