Error Viewing Panopto Videos In Blackboard

Logout Issue using Safari Browser

If you continuously get logged out when trying to access a course with an embedded Panopto video, please make sure to uncheck the "Prevent cross-site tracking" setting in Safari:

It’s likely you have some browser setting that is preventing cross site traffic.  This is what that setting looks like in Safari - Click the Safari menu, then Preferences and then Privacy.

Prevent Cross-site tracking

Check your setting and see if that might need to be unchecked in Safari.  

*Please clear your browser cache & temporary internet files. Instructions can be found on the IT Clear Cache Page.

We also recommend using the Chrome browser to prevent this issue and have a better experience with Blackboard.



Page last modified February 8, 2021