The eLearning Technologies Team
The mission of eLearning Technologies is to support faculty, contribute to teaching excellence, and to enhance student success through:
- Effective Application of Instructional Technologies - Digital Pedagogy
- Learning Management System Enhancement - Blackboard
- Interactive Digital Media Development - The Bridge (formerly the Digital Studio)
Our eLearning team includes 22 staff (14 full-time, 2 graduate assistants, and 5 student assistants in the Bridge Studios) dedicated to digital learning.
Find your dedicated eLearning Technologies team members on our eLearning Technologies Support by Colleges website.
With over 150 years of higher education experience in leveraging technology in teaching - we're here to help faculty deliver the next generation of teaching and learning... contact us!
eLearning Technologies Team Photo
eLearning in 2025-26
- 99% of students and 97% of faculty used Blackboard during our Fall and Winter 2025-26 semesters.
- Between August 2025 and mid-April, 17.5 million sign-ins were logged into Blackboard.
- Blackboard remains the number one application accessed at GVSU every week.
- We welcome faculty to contact their dedicated eLearning Liaisons whenever you have questions regarding Bb Ultra features.
Learn more about the eLearning Technologies team in this welcome video presented by Kim Kenward, Director.
eLearning Technologies, Information Technology
(616) 331-2101 • [email protected]
Email Us: [email protected]
Graduate Assistance Coverage: Call Us: (616) 331-8526
Hours: 8:30 am - 4:30 pm, Monday through Friday
24x7 After Hours Support is Available
(616) 331-2101
Kim Kenward
Title: Director eLearning Technologies
Email: [email protected]
Office: 268C Richard M. Devos Center (DEV)
Phone: (616)331-2131
Digital Teaching and Learning
Looking for help in designing high-quality online instruction? The team includes four Senior Instructional Design Specialists (IDSs) who specialize in:
- Providing curriculum mapping, pedagogical, instructional design, adult learning theory consultation
- Facilitating the design, development, and delivery of high-quality instruction and rich learner-user experiences
- Identifying the appropriate blend of pedagogy and technology into the curriculum
- Recommending the selection and development of instructional strategies and materials
In addition, four Instructional Technology Project Specialists (ITPSs) support faculty in the development of digital learning through:
- Transitioning existing content into the digital format
- Producing digital learning objects
- Creating learning activities and assessments
- Assisting faculty in using instructional technologies
Our two Digital Media Developers support teaching with technology and create digital learning experiences through consulting services, project development, and instructional technology exploration for GVSU faculty and staff.
Individual consultations are available, and the team provides webinars and resources to support faculty in their work to best leverage technology for teaching and to design high-quality media-rich digital learning. Find your dedicated eLearning Technologies team members on our eLearning Technologies Support by Colleges website.
Glenna Decker
Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-2598
Office: 102 CHS (Center for Health Sciences)
Matthew Roberts
Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-9085
Office: 4437 P. Douglas Kindschi Hall of Science (KHS)
Justin Melick
Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-9744
Office: 270 C DeVos
Vince St. Germain
Title: Senior Instructional Design Specialist
Email: [email protected]
Phone: (616) 331-9086
Office: 4477 P. Douglas Kindschi Hall of Science (KHS)
David Nivala
Title: Instructional Technology Project Specialist
Email: [email protected]
Phone: (616) 331-9091
Office: 412 CHS (Center for Health Sciences)
Stephanie Webber
Title: Instructional Technology Project Specialist
Email: [email protected]
Phone: (616) 331-9092
Office: 272C Richard M. DeVos Center (DEV)
Kelley Senkowski
Title: Instructional Technology Project Specialist
Email: [email protected]
Phone: (616) 331-2324
Office: 4458 P. Douglas Kindschi Hall of Science (KHS)
Barbara Stevens
Title: Instructional Technology Project Specialist
Email: [email protected]
Phone: (616) 331-9093
Office: 4459 P. Douglas Kindschi Hall of Science (KHS)
Information Technology Training Specialist
The Bridge
The IT Training Specialist is a newly created position within the eLearning team. Steph is responsible for developing and training support across various areas, including Enterprise Applications, Academic Research and Computing, Enterprise Architecture, and the IT Service Desk. One of her first set of training priorities for the upcoming academic year includes helping faculty and staff better utilize Microsoft Outlook and Microsoft Bookings.
Media-rich instruction can help solve instructional problems, enhance learning, and support student success. The eLearning and Instructional Technology Specialists along with the The Bridge and our Digital Media Developers provide support in the use of teaching with technology, creation of digital learning experiences through consulting services, project development, and instructional technology exploration for GVSU faculty and staff.
One of the best ways to contribute to student success and to increase effectiveness and efficiency is to take advantage of technology to solve instructional problems and to create engaging teaching resources.
The eLearning team has assembled a wide array of Teaching with Technology Support resources to enhance teaching, including: Blackboard, Zoom, Blackboard Ally, Panopto, Zoom and much more!
Stephanie Balaskas
Title: Information Technology Training Specialist
Email: [email protected]
Phone: 616-331-2327
Office: 4449 P. Douglas Kindschi Hall of Science
Noah Campbell
Title: Senior Digital Media Developer
Email: [email protected]
Phone: (616) 331-9446
Office: 4475 P. Douglas Kindschi Hall of Science (KHS)
Kyle Macciomei
Title: Digital Media Developer
Email: [email protected]
Phone: (616) 331-0006
Office: 266C Richard M. DeVos Center
Systems Analysts and Blackboard
Colleen Cameron
Title: Systems Analyst
Email: [email protected]
Phone: (616) 331-2121
Office: 4453 P. Douglas Kindschi Hall of Science (KHS)
Future Systems Analyst
Title: Systems Analyst
Email:
Phone:
Office:
Director of eLearning Technologies
Kim Kenward
Title: Director eLearning Technologies
[email protected]
Office: 268C Richard M. Devos Center (DEV)
(616)331-2131
Kim Kenward is the Director of eLearning Technologies at Grand Valley State University, where she leads campus-wide initiatives in digital learning, faculty support, and educational technology strategy. With over two decades of experience in instructional design and online learning, she provides vision and leadership for innovative teaching and course development. In addition to her work at GVSU, Kim has assisted other institutions in transitioning to Blackboard Ultra, sharing expertise and best practices. She has been recognized with the 2020 miBUG Distinguished Member Award, the 2023 TechLX Marketing Excellence Award, the 2023 Anthology Impact Award, and her team received the 2024 Anthology Catalyst Award for Leading Change.
Graduate Assistants
The eLearning and Emerging Technologies graduate assistants provide a wealth of support and assistance in our work. The GA's assist faculty with a variety of technology, including Blackboard support.
Thrisha Jawahar
Title: Graduate Assistant
Email: [email protected]
Phone: (616) 331-9752
Office: 4450 P. Douglas Kindschi Hall of Science (KHS)
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