Stress Management Workshop: Week Five
What is Encounter Stress?
- Encounter stress revolves around people.
- You experience this type of stress when you worry about interacting with a certain person or group of people.
- You may not like them, or you might think that they’re unpredictable.
- It can occur if your role involves a lot of personal interactions with customers or clients.
- It also occurs from “contact overloads”: when you feel overwhelmed or drained from interacting with too many people.
Coping skills to manage encounter stress
KEY POINT: Because this stress is focused entirely on people, you’ll manage this stress better by working on your people skills.
Technique 1: Develop greater emotional intelligence
- This is the ability to recognize the emotions, wants, and needs of yourself and others.
- It makes interaction with others easier and offers a foundation for building strong relationships.
Technique 2: Recognize your own limits: Tune in to emotions and thoughts
- Know the maximum number of conversations you can have with others before you get tired.
- A common symptom of encounter stress is isolating. If you notice yourself wanting to isolate, it’s a good sign that you’re feeling stressed.