Conflict Resolution
Conflict is a natural, expected, and unavoidable aspect of personal and workplace relations. In an effort to cultivate an inclusive and equitable employee experience that contributes to employee wellbeing and continuous improvement, GVSU Human Resources seeks to mitigate workplace through a variety of resources and reporting options, both formal and informal in nature. Please contact your HR Strategic Business Partner for additional information, assistance, and consultation related to conflict prevention and resolution.
Support Resources
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Resource |
Description |
Contact |
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DSR provides support resources and accommodations to students, faculty, and staff with disabilities and education to the broader GVSU community on disability issues.
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(616) 331-2490 215 The Blue Connection |
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Encompass offers 24/7 crisis support, consultation, and coaching to GVSU faculty and staff as well as free on-demand online resources via My Life Expert. Resources available through Encompass include legal/financial resources, life coaching, medical advocacy, mental health counseling, and work/life resources (adoption, elder/adult care, special needs support). |
(800) 788-8630 |
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The Employee Ombuds serves as a neutral, informal, and confidential resource to help faculty and staff navigate and address workplace issues. The Employee Ombuds empowers individuals to work through conflicts and concerns, helps individuals improve their skill and confidence for effective conflict resolution, and refers to appropriate formal and informal University processes and resources. |
(616) 331-8009 133 Lake Michigan Hall |
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Human Resources offers a restorative-based, voluntary, and informal Alternative Dispute Resolution (ADR) process for workplace conflict and a growing resource library for conflict prevention and resolution. Faculty and staff may refer a situation for informal conflict resolution facilitated by trained staff within and outside of Human Resources. |
(616) 331-2215 1090 Zumberge Hall |
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While the University Counseling Center clinical services are available only for GVSU students, faculty and staff may utilize the extensive collection of online self-help resources. |
Reporting Options
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Option |
Description |
Contact |
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Students, faculty, and staff may report unethical, illegal, or inappropriate behavior directly to University officials via EthicPoint's reporting portal. |
(855) 799-8302 |
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Students, faculty, and staff may report an observed or experienced Campus Climate incident in which an individual is belittled, disrespected, or isolated based on identity. |
Stacy Piasecki, (616) 331-2242 |
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The CARE referral form is intended to report concern for a faculty or staff member. This report is sent to Human Resources during normal business hours and is not monitored after hours, on weekends, or during official university holidays. |
(616) 331-2215 |
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Students, faculty, and staff may report a possible violation of the university's Anti-Harassment Policy via Affirmative Action/Equal Employment Opportunity. |
(616) 331-3296 |
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Police Report |
Students, faculty, and staff may file a report with the Department of Public Safety related to criminal violations. |
Emergencies: 911 |
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Standards of Conduct Policy for Employees / Non-Retaliation Policy for Faculty and Staff |
Faculty and staff may report violations of the Standards of Conduct Policy or Non-Retaliation Policy via the Faculty and Staff Incident & Concern Reporting page. |
Chris Grooms, (616) 331-3820 |
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Students, faculty, and staff may report a situation involving sexual misconduct, harassment, or discrimination via Office of Civil Rights and Title IX. |
(616) 331-9530 |
Policies
Right to Privacy: The university acknowledges and respects the privacy of conflict resolution conversations, and reasonable efforts will be made to maintain confidentiality unless the circumstances warrant a need for the university to take additional action, as in the case of allegations of discrimination or harassment or possible illegal activity.
Non-Retaliation Policy: The university strictly prohibits any form of retaliation against individuals who make good faith reports of violations of laws, regulations, or University policies. This protection extends to those who participate in investigations, proceedings, or hearings, as well as individuals requesting accommodations, assistance, or leave under university policy or state/federal law. See the Non-Retaliation Policy for Faculty and Staff (SLT 3.3.1) for details.
Standards of Conduct Policy: As members of an academic community, the university states faculty and staff have a responsibility to abide by ethical principles regarding academic freedom, intellectual integrity, and the fair and respectful treatment of others. See the Standards of Conduct Policy for Employees (SLT 3.3) for more details.