GVSU International Accident and Sickness Insurance

GVSU requires all students participating in an approved credit-bearing overseas activity to be covered under the Chubb International Insurance Plan. Accident and sickness insurance is something that most of us don’t spend a lot of time thinking about until it is needed, but it is a very important part of the planning process. If you have an OASIS application that has a status of Accepted, Conditional, or Completed, you will automatically enroll in for this insurance coverage and billed through your GVSU student account.

Why is this mandatory? 
The health and safety of our students is our top priority. Many insurance policies do not offer adequate coverage for international travel. Specifically, most domestic insurance plans do not offer a 24/7 international emergency assistance program. In the event of a critical incident, GVSU wants to ensure that students have access to emergency assistance and adequate insurance to cover them while they are abroad. While we understand the desire to save money, we have made it a top priority to find an affordable policy that offers a wide-range of coverage that will benefit students. Additionally, this policy offers a quarantine benefit.

Who can enroll in this plan?

Students participating in international credit-bearing programs who are registered in OASIS are automatically enrolled. This policy is also available to students who are participating in GVSU supported international activities that are not-for-credit (see enrollment section for details on how to enroll). Faculty and staff who plan to travel internationally on university-related business may also enroll in this program for the same low cost. If you have questions about whether you are eligible to enroll, please contact the Padnos International Center.

Questions? Contact Rebecca Morrissey (Hambleton) hambletr@gvsu.edu

Chubb International Insurance Program

Students

Students who are participating in international credit-bearing activities with an accepted, conditional or completed status in the GVSU OASIS application system will automatically be enrolled in the Chubb International Insurance Plan. Students will automatically be billed through their GVSU student account. Students who are registered in OASIS will not be required to submit any additional registration. 

Students participating in GVSU supported activities that are not-for-credit may register for this insurance coverage. A PIC staff member will review the purpose of the trip to confirm the activity is eligible for coverage prior to final registration. Personal travel is not eligible for coverage under this plan. Those who register for this insurance for university-related travel will be covered for 14 days of personal deviation. The personal deviation coverage allows for up to 14 days of coverage before or after the official university-related travel dates.

If you have questions about whether your trip will be eligible for coverage, please contact Becca Morrissey at hambletr@gvsu.edu. To register for this insurance plan, complete the registration form below.

Faculty and staff

This plan is optional for faculty and staff who are traveling abroad on university-related business. This policy is not available for personal travel. Those who register for this insurance for university-related travel, will be covered for 14 days of personal deviation. The personal deviation coverage allows for up to 14 days of coverage at the before  or after the official business-related travel dates. For those who are currently covered under the GVSU high deductible plan, this plan is a great option. This plan will serve as the primary insurance and has a $0 deductible. The GVSU insurance plan would serve as co-insurance and can be used to supplement the Chubb policy. Faculty and staff will be required to make payment for the policy at the time of registration. To register for this insurance plan, complete this registration form.

GVSU Travel Insurance Registration Form

Students, faculty & staff can use the above form to register to the GVSU Travel Insurance program. Please do not complete this registration if you already have an accepted, conditional, or completed OASIS application on file with the Padnos International Center.

NOTE: This is specifically for University-related travel.

The cost of coverage is $1.33 per day.

Here is an example of what the cost would be based on the amount of time abroad:

# of Days Abroad

Cost

  • 14 Days/ 2 weeks - $18.62
  • 30 Days/ 4 weeks - $39.90
  • 45 Days/ 6 weeks - $59.85
  • 60 Days - $79.80
  • 90 Days/ 3 months - $119.70
  • 100 Days - $133
  • 120 Days/ 4 months - $159.60
  • 150 Days/ 5 months - $199.50
  • 240 Days/ 8 months - $319.20
  • 270 Days/ 9 months - $359.10
    • 300 Days/ 10 months - $399.00

Chubb Schedule of Benefits (July 1, 2021 – December 31, 2022)
Chubb Policy (August 19, 2021)  COVID-19 FAQ's     Quarantine Benefit 
Chubb ID Card
Claims Form *Claims must be submitted within 90 days of date of injury or first treatment of sickness.
Letter of Verification

What should I do prior to departure?

1. Review the Chubb International Travel Policy (pay close attention to the exclusions)
2. Verify your dates of travel in OASIS(not required for faculty-led programs or those who register for this plan independently)
3. Print the insurance ID and save an electronic version on your mobile device.
4. Register with AXA’s Travel EYE and download the app (see instructions)
5. Save all bills and receipts if you pay directly for medical treatment. Receipts will be required when you submit a Claim Form for reimbursement.

Please contact Noelia Siriamphone at siriampn@gvsu.edu you need a Letter of Verification of insurance coverage.

GVSU will consider appeals to be exempt from this policy on a case-by-case basis. Only students participating in external programs where an international travel insurance policy is already included in the program fee may be eligible to request an exemption.

Minimum requirement that all policies must meet:

  • 24/7 emergency assistance
  • Coverage of pre-existing conditions
  • Accident and sickness coverage of $250,000 or more
  • Less than $100 deductible
  • Mental health coverage
  • Emergency evacuation $250,000 or higher
  • Security evacuation $50,000 or higher
  • Repatriation of remains $100,000 or higher
  • Emergency family reunion $5000 or higher
  • Accidental death and dismemberment $10,000 or higher

Policies that do not meet the above coverage limits will not be approved. GVSU has reviewed insurance plans offered by popular study abroad providers. View Provider Program Exemptions for the list of programs that are pre-approved for an exemption. NOTE: Even if a program is pre-approved, students still must complete the appeal process to secure an exemption of the GVSU insurance coverage.

All students seeking an exemption of the GVSU International Insurance Plan must submit an appeal:

Exemption Request Form - GVSU Travel Insurance

 

Complete this form to request an exemption of the GVSU mandatory accident and sickness insurance program with 24/7 travel assistance through Gallagher Global Assistance. Students who receive accident and sickness insurance coverage as part of their study abroad program fees may apply for an exemption from purchasing the mandatory policy through GVSU. Not all policies will receive approval for an exemption. 

AXA 24/7 Travel Assistance Services – Gallagher Global Assistance

While abroad, AXA Travel Assistance Services will help:

  • Locate a qualified health care provider for medical referrals
  • Provide multilingual assistance coordinators and medical professionals
  • Prescription support
    • Pre-trip: AXA can help research doctors that can prescribe a specific medication in the host country, and research any restrictions on bringing medication into the host country.
    • During travel: AXA can help find a physician who can provide a prescription in-country. If a prescription is banned from the host country, AXA can help identify a legal alternative.
  • Answer any general medical or security concerns
  • Coordinate medical evacuation, repatriation, security evacuation and more.

Prior to Departure

Contact AXA Travel Assistance Services for:

  • General questions about your upcoming trip
  • A pre-existing condition
  • If you need to make arrangements to see a doctor in the host country.
  • Sign-up for health and security email alerts through the AXA website
  • Review country specific reports that will make you a more informed traveler.

The Global team at Gallagher works closely with the 24/7 travel assistance team at AXA to monitor all cases for their client schools and they call their program offering Gallagher Global Assistance. When you call one of the telephone numbers below you will be greeted by the AXA team with “Thank you for calling Gallagher Global Assistance” and you will be connected with a customer service representative. AXA is your lifeline while you are traveling.

Contact AXA 24/7 Travel Assistance by calling:

1-866-693-6873 (from outside of the US)     

1-312-935-9242 (from inside of the US)

For non-urgent matters, you may also email at: GallagherGlobalAssistance@ajg.com

Create an AXA account. Before you travel outside your home country, you should prepare yourself by logging onto the AXA website where you can sign up for health and security email alerts or review country specific reports that will make you an informed traveler.

1. Visit www.acetravelassistance.net and go to the Travel Intelligence Portal.

2. Click on “Get Started”.

3. You will be asked to create your account using your username, email and password.

4. A confirmation email will be sent to your email address. Verify your account with the link provided in the email.

5. You will then be directed to the website portal where you can login using your username and password.

6. You can edit your profile which includes a variety of language options.

7. After you create your account, please visit the Google Play or App Store to download the Travel Eye app to your phone. 

8. Open the app and look for the the standard login method with username and password section at the bottom of the screen. Use your username and password to login to the app.

While abroad, AXA will help locate a qualified health care provider, receive a prescription or simply answer any general medical or security concern you may have so you get quality medical care and advice.

In an emergency, AXA can ensure that you get immediate care whether it requires evacuating you to a center of medical excellence or closely monitoring your condition with local doctors. Keep in mind that AXA can also take care of all the details associated with your situation such as making travel arrangements for family members so you can focus on getting better

    Payment for Medical Services

    Many hospitals or medical centers may require payment at the time of service. If this occurs, you will be responsible for paying for your care and submitting receipts to  Health Special Risk for reimbursement of qualified expenses. Information on how to submit a claim is available on the website. Please refer to the plan brochure for reimbursement claim instructions.

    If you are hospitalized or wish to schedule a doctor’s appointment ahead of time, please contact Gallagher Global Assistance so that they may contact the hospital on your behalf and try to arrange for direct payment to the hospital.

    GVSU recommends that all travelers consider purchasing Cancellation & Interruption For Any Reason (CFAR/IFAR) insurance for international trips. This insurance is not offered by GVSU, but may be purchased independently. CFAR/IFAR insurance can help protect your investment in your trip in the event you need to cancel or interrupt your trip for any reason, including the threat or fear of COVID-19. There are several CFAR/IFAR insurance options available online to choose from. GVSU recommends a CFAR/IFAR insurance policy that provides at least 75% reimbursement coverage for CFAR/IFAR benefits.  

    One option for a CFAR/IFAR insurance policy that provides at least 75% reimbursement coverage for CFAR/IFAR benefits is available below. While you are free to purchase CFAR/IFAR coverage from any provider, our preferred provider is through Travel Insured International. You can view their offerings on the Gallagher website. The information below is specific to the CFAR/IFAR insurance option listed on the hyperlink above. GVSU has vetted the option above through our broker, Arthur J. Gallagher & Co., as a comprehensive solution that provides 75% reimbursement for CFAR/IFAR claims.

    CFAR/IFAR insurance will cover:

    • A percentage of your program fees, housing, and flights if you cancel or interrupt your program for any reason if these expenses are non-refundable.
    • CFAR/IFAR insurance will not cover: any program fees, housing, or flights that are refunded through your program, housing, or airline as a result of a trip interruption or cancellation.

    As you consider purchasing CFAR/IFAR insurance, make sure you know the following:

    • What is and is not covered – specifically in relation to COVID-19 and pandemics since not all CFAR/IFAR insurance policies cover COVID-19 or pandemic diseases
    • Your airline’s flight cancellation refund policy
    • Your program’s cancellation and refund policies
    • The terms of your housing contract, the cost of housing, and when deposits and expenses are owed for your housing

    Gallagher CFAR/IFAR Flyer

    Gallagher CFAR/IFAR Online Enrollment Summary

    Gallagher CFAR/IFAR FAQ's

    Ready to enroll in CFAR/IFAR insurance?
    For the option offered through Arthur J. Gallagher & Co., travelers must enroll in CFAR/IFAR insurance within 21 days of receiving a non-refundable bill for a coverable expense. Make sure you know when important payment due dates for your program are including any potential program deposits, program fee payments, housing deposits, and airfare payments will be made.

    Enroll here

    Questions?

    Contact Travel Insured International Customer Service - please let the Customer Service Representative know that you are calling from a Gallagher client school. 

    Other options:

    Please note GVSU is providing this information to help students in researching options for CFAR/IFAR coverage for those who are interested in this coverage. This is not an exhaustive list and GVSU does not endorse any of the programs listed. You are not required to purchase trip cancelation or interruption coverage. If you decide to purchase trip cancelation coverage, you are responsible for the costs of the insurance. 

    www.Insuremytrip.com

    www.travelguard.com