Innovation Corner

Permanent link for Decision Tools for Entrepreneurs on May 3, 2024

Making smart decisions is crucial for your business's success. In this post, I'll introduce you to easy-to-use tools that can help you make better choices confidently.

  1. Decision Trees : Picture a tree with branches showing different choices and their possible outcomes. Decision trees help you see the consequences of each decision. To create one, start by listing your options. Then, map out what might happen for each option. Assign probabilities based on what you know or estimate. This visual aid makes it easier to choose the best path forward.

  2. Pareto Analysis : Ever heard of the 80/20 rule? It says that 80% of your results come from 20% of your efforts. Pareto analysis helps you focus on what matters most. List your tasks or problems, then identify which ones have the biggest impact. By tackling these first, you'll maximize your efforts for success.

  3. SWOT Analysis : SWOT stands for strengths, weaknesses, opportunities, and threats. This tool helps you understand your business better. Make a list for each category. Your strengths and weaknesses are internal, while opportunities and threats are external. By knowing these, you can plan smarter strategies.

    Here's how to use it: List your business's strengths, like unique products or talented team members. Then, jot down weaknesses, such as limited resources or inexperienced staff. Next, identify opportunities in the market, like growing demand for your product. Finally, consider threats, like new competitors or changing regulations. With this insight, you can focus on leveraging strengths, improving weaknesses, seizing opportunities, and mitigating threats.

  4. Decision Matrices : Imagine a table with options listed on one side and criteria on the other. Decision matrices help you compare choices objectively. Start by listing your options and criteria. Assign weights to criteria based on importance, then rate each option on how well it meets each criterion. Multiply the ratings by the weights and add them up. The option with the highest score is likely your best choice.

    Let's say you're choosing between different suppliers for a critical component. Your criteria might include cost, quality, reliability, and delivery time. Assign weights based on what matters most to your business. Then, rate each supplier on each criterion. Multiply the ratings by the weights and add them up for each supplier. The one with the highest total score is your top pick.

    The Eisenhower Matrix is similar to a decision matrix, and can be especially useful for prioritizing your activities.

  5. Cost-Benefit Analysis : This tool helps you decide if a choice is worth it financially. List all costs and benefits associated with a decision. Compare them to see if benefits outweigh costs. If they do, it's probably a good move for your business.

    Here's how it works: Let's say you're considering investing in new equipment. List all costs, including purchase price, installation, and maintenance. Then, list benefits like increased productivity or reduced downtime. Quantify these benefits in monetary terms if possible. Finally, compare total costs to total benefits. If benefits outweigh costs, the investment is likely to pay off.

  6. Expected Monetary Value (EMV): Expected Monetary Value is a statistical technique used to assess the potential value of different outcomes based on their probabilities. By multiplying the probability of each outcome by its associated monetary value and summing the results, entrepreneurs can calculate the expected value of a decision or project. EMV complements the other tools, and works especially well with decision trees and cost-benefit analysis.

    To apply EMV, start by identifying the possible outcomes of a decision or project and estimating their probabilities. Then, assign a monetary value to each outcome, representing its potential impact on revenue, cost savings, or other financial metrics. Multiply the probability of each outcome by its monetary value and sum the results to calculate the expected monetary value. This provides entrepreneurs with a quantitative measure of the potential value of different options, helping them prioritize and make informed decisions.

These tools can make decision-making less daunting for business owners and managers. By using decision trees, Pareto analysis, SWOT analysis, decision matrices, and cost-benefit analysis, you can make informed decisions confidently. Remember, successful decision-making also requires critical thinking and creativity. Embrace your journey with confidence!

Categories: management
Posted by Thomas Hopper on Permanent link for Decision Tools for Entrepreneurs on May 3, 2024.

Permanent link for Improvise, Adapt, Overcome on April 12, 2024

Entrepreneurs can glean invaluable insights from the Marine Corps Fighting Doctrine's mantra: "Improvise, Adapt, Overcome." In today's dynamic business environment, adaptability is not just beneficial—it's essential. Successful ventures pivot swiftly and innovate to navigate unforeseen challenges.


Entrepreneurs often encounter unexpected obstacles that disrupt their plans. As the military adage goes, "No plan survives first contact with the enemy," entrepreneurs must be prepared to deviate from their original strategies. Similar to Marines on the battlefield, they must think creatively, leveraging available resources in unconventional ways to overcome adversity.


Adaptability lies at the heart of both military strategy and entrepreneurship. "Slow is smooth, smooth is fast," emphasizing the importance of methodical action even under pressure. In entrepreneurship, staying agile and responsive to changing market dynamics is crucial. Being able to adjust strategies swiftly to new trends and competitive landscapes is key to success.


Resilience is paramount in the face of adversity. "Embrace the suck," urging individuals to endure difficult situations without complaint. Entrepreneurs must confront challenges head-on, prioritizing both objectives and the well-being of individuals, as emphasized in "Mission first, people always." By navigating setbacks with determination and grit, entrepreneurs can emerge stronger and more successful.


The Marine Corps mantra illuminates the path to entrepreneurial success. By embracing flexibility, adaptability, and resilience, entrepreneurs can thrive amidst challenges. Channeling the spirit of improvisation, adaptation, and overcoming fosters excellence in entrepreneurship, ensuring ventures not only survive but flourish in the ever-evolving business landscape.

Categories: entrepreneurship innovation management
Posted by Thomas Hopper on Permanent link for Improvise, Adapt, Overcome on April 12, 2024.

Permanent link for Mastering the Fail-Fast Approach: A Blueprint for Entrepreneurial Success on April 5, 2024

Throughout my career, I've focused on developing cutting-edge technologies and products. One of the most influential figures I've worked with, a brilliant scientist, introduced me to the concept of "fail fast."

Previously, my approach revolved around testing various inventive ideas and assessing their viability. As a team, we aimed to replicate successful outcomes and iterate on new concepts.

While we experienced some successes, we also encountered numerous failures, some of which were avoidable and overshadowed our achievements. Failure can come with significant costs.

As we progress towards market launch, flexibility decreases, and changes become more expensive. Simultaneously, development expenses escalate, making it crucial to identify and address potential flaws early on to minimize costs.

The fail-fast mindset acknowledges that no idea is perfect and seeks to identify weaknesses swiftly and efficiently. Rather than focusing solely on success, the emphasis is on identifying and mitigating failure points.

To implement this approach, it's essential to define clear hypotheses and develop a comprehensive test plan. For example, testing different website designs through A/B testing to determine their impact on conversion rates.

By embracing the fail-fast approach, entrepreneurs can quickly learn from mistakes and make necessary improvements. Failure becomes an opportunity for growth rather than a setback.

When developing new products or services, the costs spent on development increases, while the flexibility in making changes to the design of the product or service decreases. Image from NPD Solutions.

Categories: innovation management
Posted by Thomas Hopper on Permanent link for Mastering the Fail-Fast Approach: A Blueprint for Entrepreneurial Success on April 5, 2024.

Permanent link for Unveiling the Synergy Between Business Model Canvas and the 4Ps in Product Innovation on March 29, 2024

Two common tools for strategizing and executing business plans are the Business Model Canvas (BMC) and the Marketing Mix, famously known as the 4Ps (Product, Price, Place, and Promotion). While these frameworks are often discussed independently, their overlap can unlock a powerful synergy, enhancing the depth and effectiveness of your business strategy.

The Business Model Canvas, pioneered by Alexander Osterwalder and Yves Pigneur, offers a holistic view of a business model by breaking it down into nine key building blocks: Customer Segments, Value Proposition, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partnerships, and Cost Structure. This framework serves as a blueprint for understanding how a company intends to create, deliver, and capture value.

The 4Ps framework, introduced by E. Jerome McCarthy, focuses on the essential elements of marketing strategy: Product, Price, Place, and Promotion. It delves into the core components of a marketing plan, guiding businesses in crafting strategies to effectively market their products or services.

While the BMC and the 4Ps might seem distinct at first glance, they converge in several critical areas, particularly concerning product strategy:

  1. Product (Part of 4Ps) and Value Proposition (Part of BMC): The product is central to both frameworks. In the 4Ps, product strategy involves decisions regarding product features, branding, and differentiation. Similarly, the Value Proposition block in the BMC encapsulates how a product or service solves a customer's problem or fulfills a need in a unique way. Aligning these two concepts ensures that the product's attributes resonate with the target market's preferences and demands.

  2. Price (Part of 4Ps) and Revenue Streams (Part of BMC): Pricing decisions directly impact revenue generation, making the alignment between Price and Revenue Streams crucial. The Price component of the 4Ps framework guides entrepreneurs in setting optimal pricing strategies, considering factors such as costs, competition, and perceived value. Correspondingly, the Revenue Streams block in the BMC outlines how the company monetizes its value proposition. By harmonizing pricing strategies with revenue models, businesses can ensure profitability while delivering value to customers.

  3. Place (Part of 4Ps) and Channels (Part of BMC): Place, in the context of the 4Ps, refers to the distribution channels through which products reach consumers. Channels, a key element of the BMC, delineate how a company delivers its value proposition to customers. Integrating these concepts involves selecting the most suitable distribution channels to reach target customers efficiently. Whether through direct sales, online platforms, or intermediaries, aligning Place with Channels optimizes the product's accessibility and enhances the overall customer experience.

  4. Promotion (Part of 4Ps) and Customer Relationships (Part of BMC): Promotion encompasses marketing communications activities aimed at raising awareness and driving sales. On the BMC, Customer Relationships elucidate how a company interacts with its customers to cultivate loyalty and satisfaction. By aligning promotional efforts with the desired type of customer relationships (e.g., personal assistance, self-service), businesses can tailor their marketing campaigns to effectively engage with their target audience, fostering long-term relationships and brand advocacy.

In essence, while the Business Model Canvas provides a comprehensive framework for mapping out the various components of a business model, the 4Ps framework offers a focused lens on marketing strategy. By recognizing their intersections and aligning the relevant elements, entrepreneurs can craft cohesive and robust business strategies that resonate with customers, drive value creation, and fuel sustainable growth. Embracing this synergy empowers innovators to navigate the complexities of product innovation and entrepreneurship with clarity and purpose.

Categories: entrepreneurship innovation marketing
Posted by Thomas Hopper on Permanent link for Unveiling the Synergy Between Business Model Canvas and the 4Ps in Product Innovation on March 29, 2024.

Permanent link for How to Price Your Product: Understanding the Difference Between Price and Cost on March 8, 2024

Understanding Product Pricing: Navigating the Price vs. Cost Conundrum


As entrepreneurs and intrepreneurs venture into the world of product development, they inevitably encounter the question: "How much does it cost?" This seemingly simple query actually warrants a deeper understanding, as it involves distinguishing between price—what the customer pays—and cost—what it takes for you to deliver the product to the customer's hands. Moreover, it's essential to differentiate between current costs and those at scale.


1. Addressing Customer Inquiries: The Price Perspective

When engaging with potential customers, particularly those eager to make a purchase, their primary concern revolves around the immediate price. For them, the question translates to, "What's the price, right now?" It's imperative to have a response ready to validate the market and encourage sales. Initially, pricing should focus on market testing rather than operational efficiency. Aim for a premium price point to gauge market receptivity, keeping in mind that early pricing need not correlate with actual costs.

2. Meeting Investor and Stakeholder Expectations: The Cost at Volume

Conversations with investors or internal stakeholders typically revolve around the cost at volume. While estimating costs at scale may seem daunting, it's feasible with a strategic approach. Rather than pinpointing exact costs for every component, identify the key cost drivers and approximate their expenses at the highest feasible volume. For instance, if you're envisioning mass production of a smartphone, aim for a volume estimate that aligns with market demand while remaining realistic.

3. Illustrating Cost Dynamics: A Practical Example

Consider the scenario of manufacturing smartphones in China and shipping them to the U.S. west coast. Initially, shipping costs per phone may be significant. However, as volumes increase, economies of scale come into play, driving down the per-unit shipping cost substantially. Such insights allow you to provide stakeholders with informed estimates, demonstrating the potential cost reductions at scale.

4. Embracing the Cost-Volume Relationship

The relationship between cost and volume applies universally across products and services. As your operations scale, variable costs become increasingly dominant, leading to lower per-unit expenses. This dynamic underscores the importance of targeting high-value customer segments early on, prioritizing premium pricing over cost-conscious mass markets.

5. Navigating Market Opportunities

While high-value customer segments are often the initial focus for startups, exceptions exist. Certain market opportunities may lie in cost-conscious segments, where underserved customers seek affordable alternatives. By offering lower-margin substitutes with strategic feature adjustments, startups can carve out a niche and gain market share.

In conclusion, mastering the interplay between price and cost is essential for entrepreneurial success. By understanding customer expectations, investor perspectives, and cost dynamics, startups can navigate pricing challenges effectively, paving the way for sustainable growth and profitability.

Production costs decrease over time, while market adoption increases, slows, then falls off as markets become saturated and alternatives take over. Which customer group you're talking to will determine which cost model you're using.

Categories: entrepreneurship innovation management marketing
Posted by Thomas Hopper on Permanent link for How to Price Your Product: Understanding the Difference Between Price and Cost on March 8, 2024.

Permanent link for Maximizing Market Potential: A Guide for First-Time Entrepreneurs on March 1, 2024

Are you diving into entrepreneurship for the first time, eager to develop a new product or service? Amidst the excitement, it's crucial to understand market dynamics to unlock your venture's true potential. Let's explore how you can navigate market potential effectively and pave the way for sustainable growth.

Understanding Market Segmentation: Demystifying TAM, SAM, and SOM

Picture yourself pioneering an innovative inventory management solution tailored for businesses. Your Total Addressable Market (TAM) isn't the entire business landscape but specifically the portion of businesses that could benefit from your solution.

Moving forward, your Serviceable Addressable Market (SAM) is a subset of TAM, representing the portion of businesses within TAM that you can effectively target and serve based on your unique value proposition and business model.

Finally, your Serviceable Obtainable Market (SOM) is the realistic fraction of SAM that you expect to capture as actual sales. This figure evolves over time with strategic adjustments and resource allocation.

Strategies for Sustainable Growth: Realism Over Aspiration

Prioritize bottom-up estimations and realistic projections over lofty aspirations of quick exits. Building a solid foundation and catering to a niche market are your pathways to long-term success and sustainable growth. Remember, success isn't solely about exit magnitude but impact and longevity in the market.

Embracing the Entrepreneurial Journey: Final Thoughts

Navigate market potential with optimism and resilience, viewing challenges as opportunities for growth. By staying true to your vision and executing with precision, you lay the groundwork for a successful venture. Ready to maximize your venture's potential? Let's embark on this journey together.

Unlock Your Venture's Potential Today

Ready to unlock your venture's true revenue potential? Begin by understanding market dynamics and refining your strategies for sustainable growth. Stay focused on your journey and embrace every milestone along the way.

Let's turn your entrepreneurial vision into reality. Reach out to explore how you can optimize market potential for your venture.

Techcrunch has some great advice and insight: Nice try, startup, but that's not your serviceable obtainable market (SOM)

Categories: entrepreneurship marketing
Posted by Thomas Hopper on Permanent link for Maximizing Market Potential: A Guide for First-Time Entrepreneurs on March 1, 2024.

Permanent link for Innovation on February 9, 2024

In today's fast-paced business landscape, the key to success often lies in the ability to innovate quickly and bring products to market faster than the competition. For businesses striving for relevance and growth, an efficient innovation process is not just a luxury; it's a necessity. In this blog, we'll explore strategic approaches and practical tips to help you streamline your innovation process and ensure that your product reaches the market swiftly and successfully.

  1. Start with a Clear Vision

Before embarking on the innovation journey, it's crucial to have a clear vision of what problem your product solves and who your target audience is. Define your value proposition and ensure that it aligns with market needs. A well-defined vision serves as a guiding light, helping your team stay focused and make informed decisions throughout the development process.

  1. Embrace Agile Methodology

Agile methodology has become synonymous with rapid innovation. By breaking down the development process into smaller, manageable tasks and regularly reassessing priorities, you can adapt to changes swiftly. This iterative approach allows for continuous improvement, reducing the risk of late-stage changes that could delay your time to market.

  1. Foster a Culture of Innovation

Innovation is not solely the responsibility of the R&D department; it should be ingrained in the entire organizational culture. Encourage cross-functional collaboration, reward creative thinking, and create an environment where employees feel empowered to share their ideas. A culture of innovation promotes a collective mindset that can significantly speed up the product development process.

  1. Conduct Rapid Prototyping

Waiting until the final stages to test your product can be a costly mistake. Rapid prototyping allows you to gather valuable feedback early in the process, enabling you to make necessary adjustments swiftly. By incorporating user feedback throughout development, you reduce the likelihood of major overhauls later on, saving both time and resources.

  1. Utilize Technology and Automation

Leverage technology to automate repetitive tasks, streamline workflows, and enhance collaboration. Project management tools, communication platforms, and collaborative software can significantly increase efficiency. Automation not only accelerates processes but also minimizes the risk of human error, ensuring that your product development stays on track.

  1. Build Strategic Partnerships

Collaborating with external partners can provide access to valuable resources and expertise, accelerating the development process. Whether it's forming strategic alliances, outsourcing specific tasks, or leveraging existing networks, partnerships can help you overcome challenges and bring your product to market faster.

  1. Prioritize Minimal Viable Product (MVP)

Instead of waiting for a fully polished product, focus on delivering a Minimal Viable Product (MVP) that addresses the core needs of your target audience. Launching an MVP allows you to gather real-world feedback, validate assumptions, and make necessary adjustments before investing in extensive features. This approach not only accelerates time to market but also reduces the risk of building a product that misses the mark.


To borrow from management guru Peter Drucker, businesses have only two core functions, and innovation is one of them. By incorporating these strategies into your innovation process, you can position your business as a dynamic force in your industry, delivering products to market faster and staying ahead of the competition. Remember, the key lies not only in developing groundbreaking ideas but also in executing them swiftly and efficiently. Embrace innovation, foster a culture of agility, and watch your business thrive in the ever-evolving landscape of today's market.

Categories: entrepreneurship innovation management
Posted by Thomas Hopper on Permanent link for Innovation on February 9, 2024.

Permanent link for Why Startups Fail (and what you can do about it) on January 19, 2024

New product and service launches fail for many reasons. When the company is a startup, it's not just the product or service that fails, but the whole company. If you know what to watch out for, though, you can greatly increase your chances of success.

One of the main reasons that founders give is insufficient funding; that they run out of cash. This is often the last problem that a startup faces before shuttering, but it's almost always a symptom of deeper problems.

There have been multiple studies on this, such as this Harvard study, published in 2021, and CB Insights' separate study, also published in 2021. Both studies found that the top reasons for failure include

  1. No market need, also described as insufficient customer discovery and demand validation;
  2. Not having the right team, generally as a result of lacking industry experience;
  3. Poor planning and execution, usually encountered as either over-optimistic plans or as the adoption of strategies that lead to higher cash burn rates than can be absorbed by available funding.

What can you do to bolster your chances of success

  1. Study and understand your target customers;
  2. Clearly define the problem you are solving for them in terms they have expressed;
  3. Validate demand for a solution;
  4. Build a founding team with both the right attitudes (the willingness to learn and to work in multiple rolls) and the right experience;
  5. Know your financials and plan for sustainable both development and growth.

StartupGrind has more good advice.

Categories: entrepreneurship management
Posted by Thomas Hopper on Permanent link for Why Startups Fail (and what you can do about it) on January 19, 2024.

Permanent link for Build Your MVP on January 5, 2024

Launching a new product is an exhilarating journey that demands careful planning, strategic thinking, and a deep understanding of your target audience. To fully understand your target audience, you have to put product in their hands. Rather than spending time and money building the better mousetrap, it's best to start with the creation of a Minimum Viable Product (MVP), a crucial step that can make or break your venture. How do you build a winning MVP?

  1. Define Your Core Value Proposition: Before diving into development, it's essential to clearly define your product's core value proposition. What problem does it solve? How does it meet the needs of your target audience? The answers to these questions will guide the development of your MVP and ensure it addresses the most critical aspects of your product.

  2. Identify Key Features: An MVP is not about including every possible feature but about focusing on the essential functionalities that demonstrate the product's value. Identify the features that directly contribute to solving the core problem. This laser focus ensures a quicker development process and allows you to gather valuable feedback sooner.

  3. Keep It Simple and User-Friendly: Simplicity is key when creating an MVP. A clean and intuitive user experience not only attracts users but also allows them to understand and use your product effortlessly. Avoid unnecessary complexities, and prioritize a seamless user experience to encourage user engagement.

  4. Build Rapid Prototypes: Prototyping is a powerful tool in the MVP development process. Rapid prototypes act as a tangible representation of your product, helping you identify potential issues early on and to iterate quickly as you learn what works and what does not.

  5. Embrace Iterative Development: The MVP is not a one-time effort but a process of continuous improvement. Embrace an iterative development approach, releasing small updates and improvements based on user feedback. This not only keeps your product aligned with user needs but also demonstrates a commitment to ongoing enhancement. The frequency of updates and amount of development that goes into each iteration will depend critically the economics of developing, producing and testing prototypes.

  6. Collect User Feedback: User feedback is the lifeblood of a successful MVP. Release your product to a select group of users, gather their feedback, and use it to refine and enhance your offering. Leverage feedback loops to continuously optimize your product based on real-world user experiences.

  7. Measure and Analyze: Implement analytics tools to track user behavior and engagement. This data provides valuable insights into how users interact with your product, allowing you to make data-driven decisions. Metrics such as user retention, conversion rates, and user satisfaction are crucial indicators of your MVP's success.

  8. Prepare for Scalability: While the focus is on building a minimum viable product, it's crucial to plan for scalability. Choose a robust architecture that can grow with your user base. Anticipate potential challenges associated with increased demand and have a roadmap for scaling your infrastructure accordingly.

Building a Minimum Viable Product is an exciting and transformative phase in the product development journey. By staying focused on your core value proposition, embracing simplicity, iterating based on user feedback, and planning for scalability, you set the foundation for a successful product launch. Remember, the MVP is not the end but the beginning of a journey toward creating a product that truly meets the needs of your audience.

How to Build an MVP

Categories: entrepreneurship innovation
Posted on Permanent link for Build Your MVP on January 5, 2024.

Permanent link for Boost Your Small Business Success on December 15, 2023

Starting a small, bootstrapped business is no small feat, and ensuring consistent quality in your products or services is crucial for long-term success. One effective way to achieve this is by incorporating elements of the ISO 9001 standard into your business processes. ISO 9001 is an internationally recognized quality management standard that can guide you to developing better, more consistent business processes, delivering better and more consistent results to your customers. Here are some practical tips for small business owners to implement key aspects of ISO 9001.

  1. Understand Customer Needs and Expectations:

ISO 9001 emphasizes a customer-centric approach. Start by clearly understanding your customers' needs and expectations. Engage with them through surveys, feedback forms, and social media to gather valuable insights. Use this information to tailor your products or services to meet their requirements more effectively.

  1. Establish a Quality Policy:

Define a quality policy that aligns with your business objectives. Clearly communicate this policy to your team and ensure everyone understands their role in maintaining quality. A well-defined quality policy provides a framework for decision-making and helps in consistently delivering high-quality outcomes.

  1. Implement Documented Processes:

Documenting your processes is a fundamental step in ISO 9001. Create clear, step-by-step procedures for key business activities, such as product development, customer service, and order fulfillment. This documentation serves as a reference for employees and helps maintain consistency, especially as your business grows.

  1. Set and Monitor Key Performance Indicators (KPIs):

Identify key performance indicators that align with your business goals and customer expectations. Regularly monitor these KPIs to track your business's performance and identify areas for improvement. This data-driven approach will enable you to make informed decisions and continuously enhance your processes.

  1. Train and Empower Your Team:

Invest in training programs to ensure that your team understands the importance of quality and is equipped with the necessary skills to meet customer expectations. Empower employees to take ownership of their roles and contribute to the overall quality objectives of the business.

  1. Regularly Conduct Internal Audits:

Internal audits are a proactive way to identify potential issues and ensure compliance with established processes. Regularly review your documented procedures and conduct internal audits to identify areas for improvement. This continuous improvement cycle is integral to the ISO 9001 framework.

  1. Encourage a Culture of Continuous Improvement:

Foster a culture of continuous improvement within your organization. Encourage employees to suggest improvements and innovations in processes. Implement a feedback loop that allows for the timely review and incorporation of valuable suggestions, leading to a more agile and adaptive business.


Implementing ISO 9001 principles in your small, bootstrapped business can be a game-changer. By focusing on customer needs, documenting processes, monitoring performance, and fostering a culture of continuous improvement, you can deliver better, more consistent results to your customers. ISO 9001 is not just a certification; it's a mindset that can help your business thrive in a competitive landscape while building a reputation for excellence. Embrace these tips, and watch your small business grow with a commitment to quality.

ISO 9001 for Beginners

Categories: entrepreneurship management
Posted by Thomas Hopper on Permanent link for Boost Your Small Business Success on December 15, 2023.

Page last modified May 3, 2024