Griffins Game Night Internship
Employer: Grand Rapids Griffins
Job Title: Game Night and Ticket Sales Intern
Major: Sports Management
Received Credit: Yes
Description of the Organization
The Griffins Organization is the well-respected AHL team in downtown Grand Rapids. They are the primary affiliate to the Detroit Red Wings hockey team. They are the last step for players before moving up to the National Hockey League.
Description of the Tasks/Projects Completed
During a regular day, our group of Gabe night interns come in about 4 hours before game time to set up the suites in the Van Andel Arena. After this, we head down to the box office where our primary responsibility is to sell game tickets, manage will call, and help with ticket resolution. After this, we are responsible for helping run and clean up intermission games on the ice, assisting the mascots with their needs, and performing T-shirt toss. Following the game we assist with clean-up, jersey auctions, giveaways, and selling tickets to future games.
Skills/Knowledge Gained Through The Experience
Ticket sales strategies, ticket sales software, customer service, game management, professional event management, fan collection programs, team relations, marketing strategies
Favorite Part of the Experience
Getting to know all of the people in a professional sports organization and learning how everyone's small role plays a part in the big picture.
How the Experience Influenced Future Career Goals
Strengthened my interest in professional sports and have gained valuable experience in customer service and sales