Permanent link for Conversation Corner | October 2025 on October 27, 2025

The Conversation Corner is a designated space in the newsletter for collective conversation. Let's be in conversation!

QUESTION: What if the other person doesn't listen, and they insist that they are right? Is it better to walk away or are there things to do to make the other person listen?

RESPONSE: Thank you for your question. When someone appears to not be listening, it is often because they do not feel heard, seen, or understood. It can be helpful to ask: "I wonder if you'd be willing to share a story that could help me better understand why this issue is so important to you?"

Once they have had an opportunity to share their thoughts more fully, they are more likely to hear what you have to say.

It is important to recognize that there is no way to "make" the other person listen. But in our work at the Center, we encourage using "I" statements. Speaking from one's own experience invites the other person to speak from their own experience also. Once the conversation is anchored in personal experience, there is more opportunity for storytelling and sharing and a more equal conversational exchange--with both talking and listening.

If you feel the need to exit the conversation, it can be helpful to clarify a time you both agree on for returning to the conversation. Allow time for emotions to settle, thoughts to be processed, words to be reflected upon.  In this way, both people are granted space AND reassurance that the conversation will ultimately take place. 

We look forward to your next question,

The Civil Discourse Team

 

Posted on Permanent link for Conversation Corner | October 2025 on October 27, 2025.